Associate Account Manager

4 weeks ago

Remote, Oregon, United States Ciena Full time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

Specialist, Sales (Associate Account Manager)

Scope of Responsibilities

Ciena Interconnects is an emerging business segment driven by a highly specialized sales team supported by senior dedicated PLM, Solution Architects, and Engineering resources.

Seeking a solutions-driven Account Manager for Ciena optical components and related technologies that are integrated into optical system OEMs and ODMs solutions, supporting the data center, access, and core network domains. Sales will be predominantly to and through OEMs, ODMs, and indirect channel and distribution partners.

The ideal candidate will have prior experience selling high-performance electro-optic assemblies and modules in the data center, switch-router, and transport product segments and will have a working knowledge of indirect and direct sales business models.

This individual will focus on strategically targeted customer segments and accounts identified by management. This position will support the sales effort and initiatives regarding account management, customer relationships, and sales forecasting.

The Ciena Interconnects Associate Account Manager will support global growth through direct and indirect channels. The role reports to the Senior Consultant of Ciena Interconnects Sales in the Global Customer Engagement organization.

Specific Responsibilities

  • Lead with the ability to crisply articulate (both verbally and in presentations) Ciena's strategic value as a technology partner to various OEM and ODM partners as assigned.
  • The proven ability to execute against a sales plan to drive business to closure.
  • Interact as required with OEM customer sales and supporting organizations to train and drive solution sales to their end users.
  • Build relationships at various organizational levels with customers and within Ciena.
  • Engage Ciena resources as required, including the leadership team, product marketing, product management, sales operations, and finance, to drive the attainment of operational objectives.
  • Develop new business for emerging technologies.
  • Develop strategic business plans for the targeted customer base with the support of sales leadership.
  • Expansive knowledge of Ciena and/ or industry component technologies, including determining the best solution to support customer development and solution objectives.
  • Provide tactical and strategic guidance to the company in developing Ciena's response to customer requests and opportunities.
  • Performs other duties as assigned.
  • 35% Domestic and International travel.

What Does Ciena Expect of You?

  • Sales expertise - the ability to leverage existing customer knowledge and relationships to close the deal.
  • Innovation – capable of taking ideas from conception through implementation.
  • Agility – readily able to manage competing and ever-changing account priorities.
  • Leadership by example – sets the bar high, takes initiative, and holds self and others accountable to deliver.
  • A sense of urgency – what's important to the customer (internal and external stakeholders) is equally important to you.
  • Collaborator – leverages relationships to understand current business, available and future products, Ciena's investment strategies, and competitive differentiators.
  • Communication expertise - the ability to tailor a message or articulate a value proposition to an audience to enable engagement at all levels of an organization.
  • A commitment to learning – keep abreast of the market and competition and use that information to Ciena's advantage.

Required Skill Set

  • Strong understanding of B2B account sales and ability to think strategically about new business opportunities.
  • Ability to evaluate prospective customers mindful of resource requirements, likelihood of success, long term relationship potential, opportunity value and timing.
  • When required, the ability to act solely in customer engagements for both business and technical topics.
  • Ability to make sound judgments in a timely fashion.
  • Technical background in the telecom components industry
  • Background in DWDM and/or PON a plus
  • A general understanding of Standards Bodies and their impact on Ciena business
  • Excellent presentation and communication skills
  • Keen awareness of market intelligence with respect to competitors
  • Budgetary assessment and planning to include forecasting.
  • Gain an understanding of Salesforce for required forecast reporting, contact, and meeting notes management (CRM)

Desired Characteristics

  • Highly motivated, strong interpersonal skills, ability to handle many competing priorities.
  • Strong leadership skills
  • Ability to quickly evaluate account opportunities and set direction.
  • System and subcomponent orientation
  • Detail-focused with strong follow-through
  • Strong collaborative mindset and team focus
  • Ability to prioritize, organize, and operate in a fast-moving, aggressive environment.
  • 4-year degree (Technical or Business) and/or relevant work experience
  • Master's degree a plus, but not required.
  • 4+ years of component sales, system engineering, product management, or combination preferred
  • 2-3 years in direct or specialty sales with the technology sector in components sales, system engineering, product management, or in combination

Compensation and Benefits


The annual pay range for this position is $168, ,300

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

#LI-WH1

#LI-Remote

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.Ciena is an Equal Opportunity Employer, including disability and protected veteran status.If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

  • Associate Account Manager

    1 week ago

    Remote, Oregon, United States Applied Systems Full time

    Job DescriptionApplied Systems, Inc., a worldwide leader in insurance technology, is currently searching for an Associate Account Manager - Insuretech within our Inside Sales Team organization. In this role, you will work towards a quota within a defined territory, calling named clients, the Inside Account Manager is responsible for achieving sales goals by...

  • Associate Mid-Market Account Manager

    1 month ago

    Remote, Oregon, United States VelocityEHS Full time

    THE OPPORTUNITY:This remote opportunity is open to candidates residing anywhere in the United States or Canada. VelocityEHS is looking for an Associate Mid-Market Account Manager to join our Mid-Market/SMB sales team acting as a trusted advisor and bringing value to our current customers. You will partner with and sell to current VelocityEHS customers in the...

  • Associate Support, Technical Account Management

    1 month ago

    Remote, Oregon, United States Tanium Full time

    The Basics:At Tanium, our Associate Support, Technical Account Manager fulfills a necessary role in our organization to serve our customers by resolving technical issues and answering technical questions that customers have in a timely manner. With a primary focus on customer satisfaction, Associate Support TAMs work both reactively and proactively to...

  • Client Account Associate

    2 weeks ago

    Remote, Oregon, United States Velocity Global Full time

    We are seeking a curious, organized, and adaptable Client Account Associate for our growing Client Experience team. You will manage current processes and controls that empower our team to deliver a strong client experience to our domestic customers and propose improvements as needed. You must be an owner, someone who takes initiative to solve problems as...

  • Associate Account Coordinator

    2 weeks ago

    Remote, Oregon, United States ZOLL Medical Corporation Full time

    CMS, At ZOLL, we're passionate about improving patient outcomes and helping save lives.We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.The Cardiac...

  • Account Manager

    2 weeks ago

    Remote, Oregon, United States Nextpoint Full time

    Join Us At Nextpoint Who We Are and What We Offer Nextpoint delivers transformative software and services for all law-kind. Our award-winning team is 100% focused on making it simple, fluid, and affordable for law firms of all sizes to win the day, with streamlined ediscovery workflows, simplified case management, and best-in-class security at every point....

  • Accounts Payable Associate

    2 weeks ago

    Remote, Oregon, United States American Institutes for Research Full time

    Work for a first-class institution that is innovative, multi-dimensional, and dynamic by joining AIR as an Accounts Payable Associate. We hire talented and forward-thinking professionals to build our cross-functional teams and support our clients in solving complex problems. Our people—problem-solvers, changemakers, and creative thinkers—are experts in...

  • Senior Manager, Accounting

    1 week ago

    Remote, Oregon, United States Greenway Health Full time

    You Belong at GreenwayBring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successful providers, and empowered patients. We are united in our goal to build the future...

  • Director, Account Management

    1 month ago

    Remote, Oregon, United States CONDUENT Full time

    About Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where...

  • 340B Account Manager

    1 month ago

    Remote, Oregon, United States The Cigna Group Full time

    The job profile for this position is Account Management (Non-IC) Senior Associate, which is a Band 3 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position...

  • 340B Account Manager

    2 weeks ago

    Remote, Oregon, United States The Cigna Group Full time

    The job profile for this position is Account Management (Non-IC) Senior Associate, which is a Band 3 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position...

  • Account Manager

    2 weeks ago

    Remote, Oregon, United States Celigo Full time

    Integration meets innovationCeligo is a modern integration and automation platform (iPaaS) on a mission to simplify how companies integrate, automate, and optimize processes. Purpose-built for mission-critical processes, Celigo offers unique tools such as runtime AI and prebuilt integrations tailored to resolve the biggest integration challenges, making...

  • Account Manager

    1 month ago

    Remote, Oregon, United States Celigo Full time

    Integration meets innovationCeligo is a modern integration and automation platform (iPaaS) on a mission to simplify how companies integrate, automate, and optimize processes. Purpose-built for mission-critical processes, Celigo offers unique tools such as runtime AI and prebuilt integrations tailored to resolve the biggest integration challenges, making...

  • Key Account Manager

    1 month ago

    Remote, Oregon, United States SharkNinja Full time

    Our purpose is to positively impact people's lives every day in every home around the world We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.St....

  • Account Manager Population Health

    1 month ago

    Remote, Oregon, United States Conduent Healthy Communities Corporation Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Accounts Payable Associate IV

    1 month ago

    Remote, Oregon, United States Conduent Business Services, LLC Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Account Manager

    1 month ago

    Remote, Oregon, United States Hitachi Careers Full time

    Description General Information:We are seeking a seasoned sales professional to serve our Hitachi Energy business as an Account Manager and contribute to our Sales team focused on Data Center Colocation facilities customers. This position will be based in the West Coast area. The Account Manager is a critical part of Hitachi Energy' strategy. This position...

  • National Accounts Manager/REMOTE

    1 month ago

    Remote, Oregon, United States MSC Industrial Supply Co. Full time

    Build a better career with MSC.Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC and...

  • Accounting Manager

    1 week ago

    Remote, Oregon, United States SPRCHRGR Full time

    SPRCHRGR (pronounced "supercharger") is a consultancy providing highly skilled team members across a variety of complementary disciplines. Our services include expert-level accounting and finance strategy, reporting, data visualization and analysis, business process streamlining, customized technology solutions, executive search, and more. We say, "cut out...

  • Manager of Accounting

    1 month ago

    Remote, Oregon, United States Basis Technologies Full time

    ABOUT THE TEAM The Accounting team is a spirited group of passionate and driven team members targeted on timely, accurate, and relevant financial results. Whether they are working on month end close or an audit they strive to provide Raving Fan service through all their interactions. The Accounting team is focused on identifying efficiencies and automations...