Sr. Manager- Consumer Insights

1 month ago

Chicago, Illinois, United States The Kraft Heinz Company Full time

Description & Requirements
As the Senior Manager Consumer Insights- Kraft Enhancers & Primal Kitchen within the Taste Elevation platform, you will have the opportunity to directly impact and influence the future strategic direction of the iconic Kraft Enhancers portfolio (i.e., Salad Dressing, Mayo, BBQ) as well as accelerate the growth of an emerging, health and wellness brand, Primal Kitchen. In this role, you will help develop and implement the strategy on our brands by influencing key decisions across the base and strategy arm of the business, from consumer targeting and brand strategy/positioning to renovation and near-in innovation decisions (i.e., LTOs), to communication evaluation (and more).
As such, this role requires a person who can be:

  • Strategic: Be a key strategic business partner to the marketing team and a key agent for organizational change. Demonstrates understanding of the consumer, research methodologies/techniques, standard processes, and brand strategies to drive the business forward.
  • Influential: Influence at all levels of the organization and work seamlessly with cross-functional teams. Engage with senior management and present insights to senior executive leaders in an impactful way.
  • Impactful: Influence "so-what's" by making concrete recommendations routed in deep understanding of marketing, business, and consumer. Robust communication and interpersonal skills collect disparate pieces of data together into a cohesive and compelling story.
  • An Owner : Independent leader with the ability to dig into the details and craft a robust learning plan against key objectives and intended use of results. Able to think-critically about what is the right thing to do (versus what others might suggest or has been done before) and politely challenging our partners, when necessary, to make sure that we are asking the right questions and driving actionable results.
  • Collaborative: Ability to build and maintain partnerships within insights, outside agencies, and among cross-functional partners across the organization.
  • Flexible: Be flexible and creative to adjust/adapt to changing priorities and business challenges. Ability to thrive in ambiguity, while showing strong drive for results.
  • Self-Starter: Ability to demonstrate a high degree of independence, resiliency, leadership/ownership, with limited oversight.


Responsibilities within the team include:

  • Leading critical initiatives based on business goals, including consumer de-averaging, strategic brand renovations, BFY portfolio strategy, etc. by developing and executing comprehensive research plans.
  • Guiding the strategic direction and positioning of renovation and value-engineering initiatives by delivering clear consumer insights, strategic guardrails/action-standards for success, etc.
  • Leading yearly strategic grounding analyses for supporting categories-Spoonables (Mayo), Salad Dressing, and BBQ- in preparation for situational assessment/brand plans.
  • Conducting bi-annual brand health assessments for the Kraft Enhancers portfolio and Primal Kitchen.
  • Helping to develop research best practices for the organization.
  • Working with research vendors to provide best-in-class research approaches for agility, speed and breakthrough insights.


Qualifications:

  • Advanced experience in a strategic insights/consumer research role within CPG
  • Proficient in various market research techniques, including both qualitative and quantitative methods
  • Experience working with both primary and secondary data sources
  • Knowledge of syndicated research tools (e.g. Nielsen, Circana, etc.) as well as agile research tools, methodologies, and applications
  • Understanding of marketing processes, business strategy, and brand renovation
  • Strong analytical skills
  • Strong sense of ownership and commitment to results
  • Confidence to adapt to and lead changing priorities
  • Strong storytelling skills and ability to influence all levels of an organization
  • Ability to lead multiple projects simultaneously
  • Excellent communication, organization, and presentation skills (written, oral, and across Microsoft Office Suite)


Location(s):
Chicago/Aon Center
Hybrid 3 days a week in office (Tues / Wed / Thurs), 2 days remote
About Us
Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We're on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.
Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We're proud of where we've been - and even more thrilled about where we're headed - as we nourish the world and lead the future of food.
Why Us
We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures - as we work together to lead the future of food.
Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we're growing something great here at Kraft Heinz.
Office Collaboration & Hybrid Work Environment
We believe our office environment fuels our collaboration, connection & community as an organization and allows our employees to grow toward greatness. We also believe providing a more flexible and agile model is essential in today's workplace. A majority of our office-based employees will be able to work remotely for up to two days each week. Additionally, employees who are subject to this hybrid model will be eligible to work from anywhere for up to six weeks in a rolling 12-month period (in maximum two-week increments and according to benefits and tax guidelines). Some jobs may be required to be performed fully in office depending on the role's responsibilities and requirements.
Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact

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