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1 month ago


Denver, Colorado, United States Four Seasons Hotels and Resorts Full time
About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments.

Job Description

Four Seasons Hotel Denver is seeking a Security Officer with experience delivering exceptional service. The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service. Four Seasons Hotels and Resorts is FORTUNE Magazine's "100 Best Companies to Work For."

"The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It's the Golden Rule - the simple idea that if you treat people well, the way you would like to be treated, they will do the same." - Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts

Join our Team

Work on a team that is built around adaptability & flexibility, service passion, professionalism, ethic for work integrity, communication, and teamwork. The Four Seasons Hotel Denver is rated AAA 5 Diamond since 2015. We are located in the heart of Denver's theatre district offering 239 ultra-spacious guest rooms and suites; 100 private residences; a top rated restaurant, EDGE; and a luxury spa.

Responsibilities
  • Work both overnight and day shifts throughout the week
  • Actively participate in day to day security operations of the property to ensure the safety and security of all guests, personnel and property.
  • Patrol the property and confront any situations or persons that require investigation.
  • Handle and document guest and employee incidents.
  • Assist handicapped guests.
  • Implement all policies, procedures and instructions regarding safety and security.
  • Assist in implementing preventive safety and security programs.
  • Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements.
  • Assist in handling of unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.
  • Assist in training related to the property's emergency procedures.
  • Understand and enforce the key control, lock systems, alarm systems, and fire protection system.
  • Make recommendations to the security manager in safety & security and other property managers.
  • Respond properly in any emergency or safety situation.
  • Perform other tasks or projects as assigned by management and staff.
A successful candidate will have a flexible schedule, ability to work evening shifts, overnight shifts, weekends and holidays. Must be fluent in English and possess basic computer skills. A successful candidate must possess legal work authorization in the United States. Previous security experience in a hotel environment preferred. First Responder Certification a plus.

Preferred Qualifications and Skills

Education: High School diploma

Experience: Previous Security experience in a hotel environment preferred

Skills and Abilities: Requires reading, writing and oral proficiency in the English language, must have working knowledge of Microsoft Windows, Word, Excel,

First Responder Certification a plus.

Successful candidate must possess legal work authorization in the United States.

What to Expect:

• Hourly Wage $23-$24 dependent on which shift you are working

• Be part of a cohesive team with opportunities to build a successful career with global potential

• Medical, dental, and vision insurance

• Paid Time Off and Holiday pay

• Discounted RTD Flex Pass and subsidized parking

• 401k participation with a company matching program

• Complimentary stays at Four Seasons worldwide (subject to availability)

• Free employee meals prepared by the culinary team

Learn more about what it is like to work at Four Seasons, visit us:

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -