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Front Desk Reservationist

4 months ago

Myrtle Beach, South Carolina, United States The Boardwalk Beach Resort Full time

The Boardwalk Beach Resort is looking for a full-time/part-time Front Desk Reservationist to serve as our guests' first contact who come from all around the world to enjoy our ocean front amenities. As a Front Desk Reservationist one of your responsibilities will be registering guests, managing reservations and providing information on our rooms and rates. If you thrive in providing superior customer service we'd like you to apply and join our team today

Responsibilities:

Represent our resort to guests throughout their stay
Registering guests
Assignment of rooms
Accommodating special requests
Maintaining inventory of vacancies, reservations and room assignments
Coordinate room status with housekeeping department
Report any unusual occurrences or requests in a timely manner
Manage guest complaints or concerns in a professional and courteous manner
Other duties as assigned
Qualifications:
Excellent Customer Service
Active Listening
Data Entry
Problem Solving Ability
GuestMate Experience preferred, but not required.

Job Type - Flexible Full-Time/Part-Time
Paid weekly

Benefits:
Health
Dental
Vision
401(k)
Paid time off

Work location - one location

Source: Hospitality Online