Regional Operations Manager

3 weeks ago

Chicago, Illinois, United States Fine Hospitality Group Full time

Job Description – Regional Director of Operations

Job Description – Regional Operations Manager

Reports To: VP of Operations

Requirements:

College or a higher level of education
3 years Hotel operations experience with a minimum of 2 years at the management level.
Must be an effective leader, self-motivator, team builder and willing to work 50+ hours per week (minimum 5 days per week).
Summary:

Fine Hospitality Group is seeking a Regional Operations Manager for our portfolio of managed hotels. The position requires traveling to our properties within assigned territory. The role of the Regional Operations Manager is to examine, analyze, and evaluate the operations of assigned hotels to ensure adherence to company and franchise standards and policies by performing the following duties. The ideal candidate is outgoing, detail-oriented, and performance driven.

Key attributes for this position will include:

1) Interim Manager at the hotel while the GM position is being filled

2) Supporting the Operations V.P. with on boarding and off boarding of GM

3) Enforcing the operations standards of Fine Hospitality Group

4) Operations training and support General Manager

5) Implementing Operations Policies

6) Enforcing Quality Standards

General Responsibilities:

Monitors and guides management in the progress, production, and promotion, and financial aspects of the organization's products and services.
Manages and trains new hired General Managers to adhere to Fine Hospitality processes and policies.
Provides thorough management coverage for a specific hotel in the absence of the General Manager or Hotel Manager.
Guides and trains new hired General Manager in all hotel operations and in personnel forms, including hiring, performance evaluations, coaching/counseling, terminations and payroll.
Responds to complaints and resolves problems.
Implements programs that meet corporate objectives and goals.
Performs various investigations and/or audits as needed or as recommended by supervisor or corporate personnel.
Completes a direct bill audit semi-quarterly.
Implements programs in conformity with Fine Hospitality Group standards.
Reviews GM's marketing calls semi-quarterly to maintain a thorough understanding of marketing conditions.
Evaluates the results of overall operations regularly and systematically and reports these results to the Regional Vice President.
Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood.
Conducts area meetings periodically at regular intervals.
Completes a property Quality Assurance and franchise review semi-quarterly.
Adheres to all franchise procedures and regulations to assure each hotel adheres to standard operating procedures.
Other duties as assigned.
Primary Functions:

Job Requirements:

Recognize and resolve problems in a timely manner
Mange challenging or emotional customer and staff situations
Speak clearly and convincingly in positive or negative situations.
Exhibit group presentation skills, participate in meetings.
Build morale and group commitments to goals and objectives.
Writes clearly and informatively
Must have ability to train new key personnel successfully.
Minimum of a bachelor's degree
Ability to read, analyze, and interpret the most complex documents including financial reports and legal documents.
Aptitude to calculate figures and amounts such as discounts, interest, commissions, proportions, etc.
Capability to define problems collect data establish facts and draw valid conclusions.
Competent computer skills.
Directly supervise employees in a designated area.
Must be available, weekends, nights, and holidays.
Minimum 5 years Hotel General Manager experience with multiple brands
Must have valid Driver's License.
Must be willing to travel extensively.
Optimum Attributes: Willing to take responsibility and accountability for the team.
Well-groomed and professional appearance.
Willing to work on weekends and holidays if required.
Effective communication skills.
Effective computer skills.
Good listener and reasoning abilities.
Emphatic and tolerant.
Open with praise, discreet with criticism.
Consistent and congruent.
Rational, prudent and practical.
Performance Standards:

Performance shall be measured by budgeted REVPAR, MSI Index, Guest Satisfaction Index (GSI) and Associate Satisfaction Index (ASI).

Source: Hospitality Online

  • Regional Operations Manager

    6 days ago

    Chicago, Illinois, United States Fine Hospitality Group Full time

    Job Description – Regional Director of OperationsJob Description – Regional Operations ManagerReports To:VP of OperationsRequirements:College or a higher level of education 3 years Hotel operations experience with a minimum of 2 years at the management level. Must be an effective leader, self-motivator, team builder and willing to work 50+ hours per week...

  • Finance Manager, Region Operations

    3 weeks ago

    Chicago, Illinois, United States Cox Full time

    The Finance Manager, Region Operations will report to the Director, Finance and be responsible for leading finance focused initiatives and projects across the region and act as the main liaison with the Accounting Center of Excellence, Posting and Procurement and other Centralized teams across Manheim. The Finance Manager is the key business partner and...

  • Finance Manager, Region Operations

    3 weeks ago

    Chicago, Illinois, United States Cox Full time

    The Finance Manager, Region Operations will report to the Director, Finance and be responsible for leading finance focused initiatives and projects across the region and act as the main liaison with the Accounting Center of Excellence, Posting and Procurement and other Centralized teams across Manheim. The Finance Manager is the key business partner and...

  • Director of Regional Operations

    3 weeks ago

    Chicago, Illinois, United States Smithbucklin Full time

    Smithbucklin , a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, is looking for a Director of Regional Operations for our Professional Societies and Communities unit in Chicago or Washington, DC. The Director of Regional Operations for the Legal Marketing Association (LMA) will...

  • Director of Regional Operations

    1 month ago

    Chicago, Illinois, United States Smithbucklin Full time

    Smithbucklin , a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, is looking for a Director of Regional Operations for our Professional Societies and Communities unit in Chicago or Washington, DC. The Director of Regional Operations for the Legal Marketing Association (LMA) will...

  • Regional Manager

    3 weeks ago

    Chicago, Illinois, United States tapwage Full time

    Department: US CommercialReports to: Director, Retail StoresLocation: In Market, MidwestYour Opportunity at ARC'TERYX:As the Regional Manager supporting the Boston and DC markets, you will lead the brand's team members in your region to bring Arc'teryx to life through building strong communities and ensuring a seamless consumer experience across all...

  • Regional Manager

    3 weeks ago

    Chicago, Illinois, United States Arc'teryx Equipment Full time

    Department: US CommercialReports to: Director, Retail Stores Location: In Market, MidwestYour Opportunity at ARC'TERYX:As the Regional Manager supporting the Chicago and Minnesota markets, you will lead the brand's team members in your region to bring Arc'teryx to life through building strong communities and ensuring a seamless consumer experience across all...

  • Regional Manager

    1 month ago

    Chicago, Illinois, United States Arc'teryx Equipment Full time

    Department: US CommercialReports to: Director, Retail Stores Location: In Market, MidwestYour Opportunity at ARC'TERYX:As the Regional Manager supporting the Chicago and Minnesota markets, you will lead the brand's team members in your region to bring Arc'teryx to life through building strong communities and ensuring a seamless consumer experience across all...

  • Regional Manager

    1 month ago

    Chicago, Illinois, United States Arc'teryx Equipment Full time

    Department: US CommercialReports to: Director, Retail Stores Location: In Market, MidwestYour Opportunity at ARC'TERYX:As the Regional Manager supporting the Boston and DC markets, you will lead the brand's team members in your region to bring Arc'teryx to life through building strong communities and ensuring a seamless consumer experience across all...

  • Regional Manager

    1 month ago

    Chicago, Illinois, United States tapwage Full time

    Department: US CommercialReports to: Director, Retail StoresLocation: In Market, MidwestYour Opportunity at ARC'TERYX:As the Regional Manager supporting the Boston and DC markets, you will lead the brand's team members in your region to bring Arc'teryx to life through building strong communities and ensuring a seamless consumer experience across all...

  • Regional Manager

    6 days ago

    Chicago, Illinois, United States Redmond Consulting Full time

    For this excellent career opportunity in transit technology, we seek an experienced Project Manager with strong schedule and cost control skills, and an aptitude for organizational leadership.The Regional Manager of Projects is a very visible role which:Will manage the company's largest regional project (awarded, not yet launched) and play a key role in...

  • Regional IT Manager

    3 weeks ago

    Chicago, Illinois, United States First Hospitality Full time

    What you will be doing:The Regional IT Manager plays a critical role in First Hospitality, providing strategic oversight and hands-on management of all IT functions at the property level. Reporting directly to the Chief Technology Officer (CTO), this manager is responsible for implementing, maintaining, and integrating complex IT systems across multiple...

  • Regional IT Manager

    4 weeks ago

    Chicago, Illinois, United States First Hospitality Full time

    What you will be doing:The Regional IT Manager plays a critical role in First Hospitality, providing strategic oversight and hands-on management of all IT functions at the property level. Reporting directly to the Chief Technology Officer (CTO), this manager is responsible for implementing, maintaining, and integrating complex IT systems across multiple...

  • Regional Vice President of Operations

    5 days ago

    Chicago, Illinois, United States LHC Group Full time

    Regional Vice President of Operations - Hospice at LHC Group in... Education & Experience Experience Requirements At least three years of documented experience in discipline with at least one year of full time experience in a hospice, home health, or oncology setting.License Requirements Licensed Physician, Registered Nurse, or Social Worker currently...

  • Regional Vice President of Operations

    6 days ago

    Chicago, Illinois, United States LHC Group Full time

    Regional Vice President of Operations - Hospice at LHC Group in...Education & Experience Experience Requirements At least three years of documented experience in discipline with at least one year of full time experience in a hospice, home health, or oncology setting.License Requirements Licensed Physician, Registered Nurse, or Social Worker currently...

  • Regional Manager

    5 days ago

    Chicago, Illinois, United States Higher Ground Education Full time

    Looking for purpose and long-term professional growth? Help change the educational establishment. Develop your skills as a leader in a fast-growth organization.Overview At Higher Ground Education, we're driven by the desire to bring about widespread change in education today. We believe that the traditional method of education used in most schools is broken....

  • Manager, Regional Marketing

    3 weeks ago

    Chicago, Illinois, United States Green Thumb Industries (GTI) Full time

    The Role The Manager, Regional Marketing drives growth in Pennsylvania through developing, managing, executing, and analyzing regional marketing initiatives. They coordinate with local stakeholders, translating brand objectives into tactical programs. Reporting to the Commercial General Manager, they work closely with executive teams, focusing on strategic...

  • Manager, Regional Marketing

    4 weeks ago

    Chicago, Illinois, United States Green Thumb Industries (GTI) Full time

    The Role The Manager, Regional Marketing drives growth in Pennsylvania through developing, managing, executing, and analyzing regional marketing initiatives. They coordinate with local stakeholders, translating brand objectives into tactical programs. Reporting to the Commercial General Manager, they work closely with executive teams, focusing on strategic...

  • Regional Manager

    2 months ago

    Chicago, Illinois, United States United Airlines Full time

    There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the...

  • Regional Sales Manager

    5 days ago

    Chicago, Illinois, United States Majority Full time

    Regional Sales Manager We are looking for a skilled Regional Sales Manager to support our Regional Operations team.We will hire one individual in each of the following cities:Chicago, IL Dallas, TX Houston, TX San Antonio, TX Denver/Aurora, CO MAJORITY is a groundbreaking mobile banking service built for migrants, by migrants. Global migration is a...