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Patient Access Representative

4 months ago

Greenville, South Carolina, United States East Carolina University Full time


Details

Posted: 30-Nov-23

Location: Greenville, North Carolina

Salary: Open

Internal Number: 67279

Job Duties:

This position serves in a business support role for patients, physicians and other staff at ECU Physicians to optimize practice policies and procedures. These functions require 100% of the employees' time and effort.
Responsible for patient registration, patient scheduling, cashiering, outpatient charge entry, telephone operations, and requesting managed care authorizations. Employees must be knowledgeable of applicable modules within the Electronic Health Record (EHR).
Greets patients, collects demographic and insurance information as part of the registration process. Also responsible for collecting insurance co-payments, balancing a daily deposit, and scheduling various types of patient appointments. Has to be able to communicate effectively with both patients and clinical staff both in person and by telephone. Other duties as assigned.
CLINICAL SUPPORT POSITION – NOT SUBJECT TO STATE HUMAN RESOURCES ACT.
The Brody School of Medicine at East Carolina University is affiliated with ECU Health Medical Center, which serves as its teaching hospital, as well as the flagship hospital for ECU Health.

Special Instructions To Application:

  • Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section.
  • If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
  • Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
  • Applicants must be currently authorized to work in the United States on a full-time basis.

Minimum Education/Experience:

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Full time or Part time: Full Time

Position Location (city): Greenville

Position Number: 955213

Organizational Unit Overview:

The Brody School of Medicine at East Carolina University (ECU) is composed of 18 departments which function to: 1) provide health care for the citizens of eastern North Carolina; 2) educate primary care physicians to meet the health care needs of eastern North Carolina; and 3) make medical education available to minority and disadvantaged people. The Department of Cardiovascular Sciences (herein referred to as Cardiovascular Sciences or CVS) is the university's newest department, and is a primary contributor to the School's mission of medical education, patient care, research, and community service.
Playing an important role in the Brody School of Medicine's academic group practice, the Department of Cardiovascular Sciences consists of the Department Chairman, two Medical Directors of Clinical Services, four leadership core units (Department Administrator, CVS Operations Committee/Section Chiefs, Nurse Administrator, and Vice Chairman and Director of Research), and seven clinical and educational divisions. The primary roles of education (students, residents, fellows and continuing medical education), clinical services (Structural Heart Disease, Electrophysiology & Arrhythmias, Heart Failure, Primary and Secondary Prevention, and Vascular Diseases), research (clinical and basic bench research in cardiovascular clinical care, clinical trials to develop new treatments for cardiovascular disease, educational programs for local, regional, and national health care providers, and wellness and prevention programs), academic affairs/faculty development, and administration (business and clinical support services) are led by the Department Chairman and CVS Operations Committee.
The clinical sections represented in Cardiovascular Diseases include: Structural Heart Disease, Electrophysiology & Arrhythmias, Heart Failure, Primary and Secondary Prevention, and Vascular Diseases. There are currently 30 MD and PhD faculty members, 16 Fellows, 2 Residents and 8 Physician Extenders and Cardiovascular Sciences Technicians.
A clinical, administrative, and research support staff numbering nearly 100 CSS and SPA employees provides support to the Department of Cardiovascular Sciences' faculty and learner groups. There are 15 Subspecialty fellows (fully trained internists receiving training in a clinical subspecialty within Cardiovascular Sciences).
The majority of the department's educational, clinical and research activities take place within the context of the East Carolina University Brody School of Medicine and the University Health Systems of Eastern North Carolina-Pitt County. The central component of the medical center will be the new East Carolina Heart Institute (ECHI). Designed to be a world-class cardiovascular destination offering state-of-the-art medical technology, education, and research in one location, the East Carolina Heart Institute is composed of three main partners ECU Health Medical Center, East Carolina University, and private practice practitioners. The Institute is committed to superior patient care, collaborative research, and continuous training and education. The East Carolina Heart Institute is the umbrella name for the two facilities that make up the Institute.
ECU Health is a mission-driven, 1,512 bed health system that annually serves more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is made up of 12,000 employees, eight hospitals, home health, hospice, wellness centers, and Vidant Medical Group, a multi-specialty physician and provider group with more than 420 providers in more than 80 practice sites in eastern North Carolina. ECU Health is affiliated with The Brody School of Medicine at East Carolina University. As a major resource for health services and education, ECU Health Medical Center has a mission to improve the health and well-being of eastern North Carolina. For more information, visit .

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About East Carolina University
To be a national model for student success, public service and regional transformation, East Carolina University uses innovative learning strategies and delivery methods to maximize access; prepares students with the knowledge, skills and values to succeed in a global, multicultural society; develops tomorrow's leaders to serve and inspire positive change; discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond; transforms health care, promotes wellness, and reduces health disparities; and improves qualify of life through cultural enrichment, academics, the arts, and athletics. We accomplish our mission through education, research, creative activities, and service while being good stewards of the resources entrusted to us. East Carolina University delivers on the promise of opportunity. We open doors. We improve lives. We transform the present, and we discover the future. In these ways and more, we serve our community, our state, our nation and our world as together we reach toward our greatest potential. Tomorrow starts here.
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