Sales Support Principal

About the Role:

Grade Level (for internal use):

10

The Role: Do you thrive in a dynamic environment, where the work changes daily? Identifying and outlining sales and sales operations processes while pinpointing opportunities for enhancement, whether system (SFDC or other) and/or business process related to support the Mobility sales organization.

The Team: Sales Operations is a dynamic and highly collaborative team responsible for enabling and managing sales fulfillment processes in an exciting environment. Sales Support Principal demonstrate deep proficiency in data and Salesforce systems management, to develop deep understanding of sales operations practices, and working knowledge of business processes, enabling them to provide a full range of support services to the Mobility sales organization.

The Impact: Providing a full range of support services to the Mobility sales organization through problem solving, gathering and analyzing business requirements as an SME on Salesforce and other needed business areas (i.e., AR/Finance) as necessary.

What's in it for you:

• High transparency working with functional and global groups, including but not limited to sales, product, data, order management and finance functions at all levels.
• Develop your business insight and Sales Operations working knowledge in the Mobility sector.

Responsibilities:

• Assess Salesforce current state Sales/Sales Coordinator processes and identify productivity improvements and work with the SFDC development resources to implement improvements.
• Liaison working with head of Sales Training and Enablement on development of Salesforce training for onboarding, refresher, and changes/enhancements. Provide training to sales and sales support for Salesforce CRM.
• SME for Salesforce Opportunity management and workflows.
• Enabler of future enhancements in Salesforce working with the development team on requirements gathering, UAT and roll outs.
• Lead an effort working with our Finance team on improving AR process for outstanding payments. Once implemented, provide monthly on-going support for this process.
• Sales coordinator back up activities including MarketScan.
• Other centralized requests that need evaluation and support that periodically come up.

Compensation/Benefits Information: (This section is only applicable to US candidates)

S&P Global states that the anticipated base salary range for this position is $70,000 to $90,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here.

What We're Looking For

Basic Qualifications:

• Bachelor's degree in Business or related discipline is preferred
• 4+ years' experience required, preferably in a sales operation, client service experience or related role.
• First class communication skills – written, verbal and presenting/training.
• Self-starter who can deliver quality results without the need for constant supervision.
• Highly organized and capable of effectively prioritizing tasks in a fast-paced environment.
• Must be able to multi-task.

Preferred Qualifications:

• Knowledge of Tableau, Salesforce, Microsoft PowerBI or other data visualization tools is a plus.
• Demonstrable analytical and quantitative problem-solving skills.
• Ability to work effectively with people at all levels in an organization.
• Ability to work collaboratively in a team environment.
• Ability to balance daily duties and larger scale projects.
• Strong analytical abilities to discover discrepancies, potential improvements in workflows, sales processes and/or systems.

Return to Work:

Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

About S&P Global Mobility

At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow.

For more information, visit

What's In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit:

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.

20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP Middle Professional Tier I (EEO Job Group)