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Field Service Engineer
4 months ago
Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites.
For this position, you must reside within commuting distance to Boston, MA.
Your role:
- Building, deploying and/or integrating multi-vendor diagnostic imaging solutions.
- Collaborate on fulfilling technical implementation deliverables such as detailed design documentation, system build, configuration, and testing.
- Based on customer requirements, serves as a consultant to provide technical recommendations that best suit the environment
- Resolve technical issues and offer proactive technical support.
- Documentation of solutions to ensure support teams and other consultants can participate in support and onward development.
- Represents Philips professionally in both customer and internal team situations.
You're the right fit if:
- Previous field service experience with multi-vendor diagnostic imaging equipment required.
- At least 2 years' experience in diagnostic imaging, preferably in a field service environment.
- 5+ years of experience servicing electronic equipment required; field service in a hospital setting and/or healthcare environment is strongly preferred.
- Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.
- You have an Associate's Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
- Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.
- Ability to read and interpret schematics and site drawings with minimal assistance.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.
- Read more about our employee benefits.
If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
Philips Transparency Details
The hourly pay range for this position is $30.63 to $52.50, plus overtime eligible. This role also includes, incentive pay potential, on-call pay, company fleet/car, training, and advancement opportunities. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as a profit sharing-plan, annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (with up to a 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
