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Program Coordinator and Analyst

2 months ago

Somerset, United States Advantage Group International Full time

Program Co-Ordinator and Analyst

Advantage Group International is seeking an operations focused Analyst, who wants to jump in headfirst to join us in our journey of helping businesses be better together.

What Matters to Us:

Thirty years ago, in Toronto, Canada, Founder Ron Pirie championed the belief that businesses work better together when they commit to actively listening and responding to each other's feedback.

From humble beginnings and a staunch and universal belief that stronger collaboration leads to better business results in any market and any industry, our relationship benchmarking capabilities have become the gold standard for measuring business-to-business engagement in over 40 countries.

Who We're Seeking to Join Our Team:

The successful candidate ideally holds 1 - 2 years of experience in a market research, project management, or operations role with an aptitude for succeeding. Experience with or knowledge of the UK FMCG and grocery industry is considered a bonus. This role is 70% Administrative Support and 30% Analyst Support. This is a 6-month contract position, with high potential to become permanent.

What Success Looks Like in this Role:

The Program Coordinator and Analyst will support the administration and delivery of key Advantage programmes in the UK business. You will help to manage our annual research programmes through the key stages of program specifications, fieldwork, report production and insight delivery to clients via Okta. Advantage Group International is a global business and the successful candidate will report to the UK & Ireland, Operations Director, but will also work closely with all members of the UK & Ireland team, as well as with colleagues in our global office in Toronto.

About the Role:

Supports administrative components of qualitative research.

Make courtesy follow-up phone calls to potential survey respondents (high volume phone calling)

Compiles supplier and retailer intelligence from different data sources.

Supports the Program and Operations Manager/s and the Program Management team in Toronto on the preparation and verification of data processing and reporting specifications, and in assuring the integrity and quality of the data.

Quality checks and editing of qualitative comments.

Set up and manage client access to the myAdvantage portal through Okta.

Analysis of qualitative feedback to represent the quantitative data.

Location:

We embrace flexible working at Advantage. This role can be a combination of both office and home-based working. Our office is based in Yeovil, Somerset. We would like the successful candidate to join our friendly office-based team, currently working in the office once a week on a Wednesday (subject to change).

What We're Looking For:

· Education in Business Administration or equivalent

· 1-2 years of relevant administrative, project management or market research experience

· Strong proficiency with Microsoft Office suite, particularly MS Excel

· Strong proficiency with Excel formulas, particularly VLOOKUP, and pivot tables.

· Professional, outgoing personality that is confident in interacting with clients

· Comfortable managing large sets of data

· Proven ability to communicate in English (verbal and written)

· Experience with Tableau/Okta is considered an asset

· Interest in the FMCG and Grocery industry

· Desire to grow with the business and develop your role

The Capabilities and Skills that Matter:

· Numeracy and a keen eye for detail and a level of comfort with data analysis

· Comfortable and confident making telephone calls

· Outstanding initiative with a "can-do" attitude

· Ability to communicate effectively internally and with supplier/retailer contacts at all levels

· Ability to reliably work with limited supervision and a high sense of urgency

Why Should You Work for Us?
The Advantage Group offers an excellent work-life balance, including the following:

  • Stable company, with an established client-base and a continual steady growth.
  • Flex culture: telecommute as needed, flexible hours.
  • Intelligent and passionate team members.
  • Unique business problem, a new challenge around every corner.
  • Competitive salary package including benefits packages.
  • Generous leave policy and winter holiday office closure.

Don't meet every single requirement?
Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace; therefore, if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles at Advantage.

Disclaimer: Recruitment Fraud

Please be alert to possible recruitment fraud. Advantage Group International's Human Resources Team and hiring managers communicate only via our company email addresses with the domain or via the tracking system with the domain Consider any variations to these domains or any other domains to be fraudulent. Email correspondence will precede a phone interview. We do not request an interview on any instant messaging applications.

We will never ask for payment of money or require any exchange of benefits or personal documents, bank account details, tax forms or credit card information or require the purchase of any equipment or items of any nature at any stage of the recruitment or interview process. We recommend that you do not respond to unsolicited offers of employment from our company.

If you doubt the authenticity of a job posting, job offer or the recruitment process, please email

If you believe you are a victim of recruitment fraud, you may wish to consider contacting your local police or local authorities.

We are not responsible or liable for any claims, losses, damages or expenses resulting from recruitment fraud.