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Regional Asset Protection Leader- Dallas/Houston

4 months ago

Richmond, Virginia, United States CarMax Full time
8901 - Corp Office West Crk Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be

About this job

The Regional Asset Protection Leader (RAPL) executes the CarMax Asset Protection program within the Dallas and Houston Regions. Provides AP support to multiple locations and multiple RVP's. Oversees Asset Protection operational programs. Conducts Asset Protection investigations, training, and audits. Participates in core Regional team meetings to ensure high level of collaboration with business partners. This position will support the Dallas/Houston Region.

What you will do – Essential Responsibilities

  • Conduct all Asset Protection investigations that arise in assigned stores and auction locations, including suspected losses or violations of the Asset Protection Policy.
  • Manage all Asset Protection controls and assets within assigned stores and auction locations (through audits, store visits, etc.), including: a. Physical security (vehicles, parts, buildings, cameras, gates, physical perimeter, etc.) – Identify and remediate any security gaps, opportunities or weaknesses. b. Control execution (inventory, background screening, credit fraud, etc.) – Review execution data and remediate any opportunities. c. Policy compliance (Asset Protection, etc.) – Monitor and remediate any opportunities.
  • Develop and deliver training on Asset Protection policies, procedures, controls, and programs.
  • Develop and execute action plans to address most significant region/store Asset Protection opportunities.
  • Participate in new store openings to ensure proper installation of security controls and conduct training of new associates on those controls.
  • Conduct visits via regular store visits and remote desk top audits.
  • Participate in core Region team activities as needed.
  • Develop and cultivate relationships with local law enforcement in each market.

Purpose of the role

The RAPL delivers on the AP mission to protect People, Assets and our Culture of Integrity for our Dallas and Houston Regions. This is done through conducting investigations, audits and training, which equip and empower our management teams to ensure AP awareness and controls are solidly in place. The RAPL collaborates closely with store and auction location management, and region teams in support of these objectives.

Qualifications and Requirements

  • 5 years experience in asset protection, law enforcement, or comparable experience required
  • For internal candidates comparable experience can include a minimum of 5 years experience as a CarMax Senior Manager with demonstrated understanding of CarMax operations (i.e., retail sales, wholesale, business operations, and service operations) and safe-guarding CarMax assets.
  • Multi-unit retail or equivalent experience preferred
  • High School degree required, 4 year college degree preferred
  • Ability to use Microsoft Office applications proficiently
  • Ability to fully leverage data analytics and reporting
  • Proven track record in operations and driving execution
  • Certifications: Prefer "Interrogation Techniques" provided by Wicklander & Zulaswki (known as WZ) and Certified Forensic Interview (CFI); CFI will be required if not already attained
  • Knowledge of the auto business and each of the 4 operational areas (retail sales, wholesale, business operations, and service operations) well enough to know what kind of asset protection issues will arise preferred
  • Internal candidates must have completed Senior MDP. Please partner with HR Services on any exceptions to this requirement.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.