Director of Restaurants
Found in: beBee jobs US - 2 weeks ago
PRIMARY PURPOSE:
To support the Property VP Food & Beverage in providing direction and leadership for their assigned Restaurant Venues and teams consistent with the MGM brand. They are responsible for leading the restaurant management teams in achieving the operational and financial goals of their assigned venues, monitoring the performance, scheduling, and training of the staff; maintaining the facilities in accordance with MGM Resorts service standards, and ensuring high customer satisfaction and an exceptional dining experience. All duties are performed in accordance with company policies and procedures.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Oversee assigned venue restaurant leadership, including establishment and achievement of profit objectives and desired standards of quality food, service, cleanliness, merchandising, and promotion.
- Oversee the implementation and execution of policies, operating procedures, training programs, directives, menus, work schedules, rules, and regulations for the restaurant staff.
- Interview, select, train, supervise, counsel, and coach restaurant staff for the efficient operation of the outlet. Drive employee engagement through coaching, training, and development.
- Regularly review and evaluate the degree of customer satisfaction of their assigned outlets, to recommend and provide feedback on new operating and marketing policies whenever a change in demand, customer dissatisfaction, or a change in a competitive environment requires such change
- Utilize resources provided by COE's to manage sales, drive profits, manage labor, and control expenses.
MINIMUM REQUIREMENTS:
- Bachelor's degree in a related field, or equivalent experience.
- Four (4) years or more of prior relevant experience.
PREFERRED:
- Previous experience managing employees under a collective bargaining agreement.
- Previous experience working in a similar resort setting.
CERTIFICATIONS, LICENSES, AND REGISTRATIONS:
- Alcohol Awareness Card.
- Food Handler Card.
- Metro Non-Gaming Card.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Thorough knowledge of all aspects of food and beverage concept planning, production, service, and controls.
- Ability to develop and maintain effective operational processes designed to attain maximum operating efficiency while ensuring adherence to established guest service standards across multiple restaurant concepts.
- Ability to actively influence and drive collaboration with individuals or groups at various levels within and outside of the organization.
- Ability to provide leadership and direction contributing to the success of each restaurant through engaging, developing, and mentoring individuals and teams.
- Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail.
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