CX Program Manager

About the roleAs a CX Design Manager within the CX Design Team, you will be solving complex problems for users via end-to-end process improvement and automation. You will dive into the details of the full-cycle customer journey and embrace the scale and complexity of our operations. With the highly strategic focus of your portfolio and the ambiguity of the...

As we lead this transformation, we are seeking an experienced Customer Experience (CX) Manager to guide and oversee our user-centered digital development.Be a key player in implementing the digital transformation strategy.Guide and mentor a team of CX/UX designers.Oversee the creation of intuitive and visually appealing UI/UX solutions across digital...

About DandyDandy is a pioneering business solutions provider for the dental industry, aiming to revolutionize the way dental offices operate. Headquartered in New York City, Dandy is backed by leading venture capital investors and is committed to becoming the operating system for every dental office in America.About the RoleWe are seeking a highly skilled...

About DandyDandy is a pioneering business solutions provider for the dental industry, aiming to revolutionize the way dental offices operate. Headquartered in New York City, Dandy is backed by leading venture capital investors and is committed to becoming the operating system for every dental office in America.About the RoleWe are seeking a highly skilled...

Job OverviewCompanyPacific Program Management (PPM) specializes in delivering expert leadership and management oversight for workspace strategies, development, and transitions for businesses both domestically and internationally.As a rapidly expanding firm in real estate project and program management, PPM is dedicated to assisting organizations in...

Job SummaryWe are seeking a highly skilled Workforce Management Scheduling Analyst to join our CX Development team at Melio. As a key member of our team, you will be responsible for managing all aspects of reporting, forecasting, and workforce requests for Client Services teams.Key ResponsibilitiesReporting and Forecasting: Develop and maintain accurate and...

JOB DESCRIPTIONPosition: Morivivi Counselor AdvocateDepartment: Safe Dwelling ProgramLocation: BronxReports To: Morivivi Program ManagerClassification: Full-Time, Non-ExemptWork Model: Hybrid, at least 3 days in the officeThe Violence Intervention Program (VIP) collaborates with Latinx communities to combat gender-based violence. VIP prioritizes the voices...

OverviewAt Zendesk, we are in search of a dynamic and results-oriented individual who is dedicated to cultivating robust relationships and delivering an exceptional customer experience.Role SummaryAs a Senior Customer Success Manager (CSM), you will provide expert consultation on a range of Customer Support/Experience (CX) and Employee Experience (EX)...

The Search Customer Experience team is responsible for worldwide customer facing search features on desktops, tablets, and mobile devices.We thoughtfully design the shopper experience from the moment a customer clicks on the search box to the point where they have evaluated the search results page and made a confident decision on how to take the next step in...

Job DescriptionComunilife Inc Life is Precious Program is seeking a highly skilled and experienced Program Coordinator to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of our Life is Precious program site, providing support to program staff, and ensuring the delivery of high-quality services to our...

Aware Manager Aware Manager New York, NY New York, NY Full-time Full-time Up to $50.51 an hour Up to $50.51 an hour 6 days ago 6 days ago 6 days ago Administrative Assistant We is a dynamic company seeking an organized Administrative Assistant to support daily office operations.Responsibilities:Answer and direct calls and emails.Schedule meetings and manage...

Reporting Structure: Program Managers Compensation: $25-$30/hour Employment Status: Non-Exempt Training Period: Initial training sessions are provided Professional Development: Scheduled sessions throughout the academic year. Work Schedule: Hours may vary based on assigned site locations. Site 1: Specific hours on designated weekdays Site 2: Specific hours...

Reports To: Program ManagersCompensation: $25-$30/hourFLSA Status: Non-ExemptTraining: Initial training sessions will be conducted to ensure effective integration into the program.Professional Development: Ongoing professional development sessions will be scheduled throughout the academic year.Working Hours: Hours will vary based on the assigned program...

About the Role:The Customer Support E-Commerce Operations Manager will play a key role in leading our Customer Experience team to deliver exceptional customer service and support. This role will be responsible for optimizing and scaling support channels, ensuring that email, phone, and chat teams are set up to efficiently meet service levels.Key...

About GustoGusto is a modern, online business platform that helps small and medium-sized enterprises manage their teams efficiently. In addition to full-service payroll, Gusto offers health insurance, retirement plans, expert HR services, and team management tools. Our offices in Denver, San Francisco, and New York serve over 300,000 businesses...

About Us: At VML, we stand at the forefront of innovation and development in a rapidly changing landscape. Our legacy is built on a century of collective expertise, where creativity converges with technology, and diverse viewpoints spark inspiration. Following the merger of VMLY&R and Wunderman Thompson, we have embarked on a new journey as a growth partner...

Amazon's Payment Acceptance and Experience organization is seeking a senior product manager, who is passionate about building consumer products that deliver value to our customers.In this role, you will define Amazon-wide consumer payment experiences in partnership with UX Designers, Data Scientists and Software Engineers.Payments is a deep and complex area...

SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREATPresidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers.Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via...

SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREATPresidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via...

About the Role: We are looking for a Program Manager to join our Aerospace and Defense (A&D) team . In this role, you will manage significant and critical capture programs, work cross-functionally, cross-regionally; ensure that programs are completed successfully, on time, and within budget, while meeting quality standards and customer expectations. We are...