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CRA Director of Experience
3 months ago
After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications.
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_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility )_
_(accommodation requests only; other inquiries won't receive a response)._
Regular or Temporary:
Regular
Language Fluency:
English (Required)
Work Shift:
1st shift (United States of America)
Please review the following
Job Description:
Recommend and oversee enterprise-wide CRA strategic projects and activities to support the business unit's objectives along with the Foundation and CSR/ESG on special large cross-functional projects, including strategic project management with the facilitation and implementation of strategies and initiatives.
Activate the CRA culture and brand by unifying the teammate experience within, and outbound communication from, the CRA team.Utilizing various marketing tools internally and externally to build the brand and tell the CRA/Truist story in LMI geographies and the communities we serve.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Independently manage complex, cross-functional projects to drive strategic CRA efficiencies and support the bank's overall CRA rating objectives.
- Lead cohesion of outreach efforts amongst CRA, Corporate Responsibility & Sustainability, and Truist Foundation to promote Truist community brand.
- Develop enterprise resources and tools, and oversee department deployment, to enhance Truist responsiveness to community needs and maximize Truist CRA story, in partnership with Corporate Communications.
- Oversee enterprise execution on Truist Community Engagement commitments, including development of clearly defined execution strategies, monitoring Business Unit progress and facilitating Community Advisory Board engagement.
- Provide senior project management support for CRA verticals, including exam management and technology enhancements. This includes the ability to demonstrate effective project management capabilities to drive successful implementation.
- Drive teammate culture and brand engagement by developing innovative leadership tools for the CRA SLT.
- Manage and implement significant projects that address strategies and initiatives in the CRA business unit in order to mitigate regulatory and reputational risk. Projects are aimed at accomplishing broad, long-term objectives such as enhancing process efficiencies through appropriate and automated technologies, and/or eliminating work flow redundancies to mitigate and improve organizational risk.
- Provide enterprise business change leadership for CRA department and others as appropriate.
QUALIFICATIONS
Required
Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor's degree in a business-related field
- Ten years of job-related experience, including five years senior project or program management
- Ability to effectively communicate with all levels of the organization, including Executive Leadership
- Strong verbal, analytical, process improvement and conceptual skills
- Ability to travel, occasionally overnight
Qualifications:
- Master's degree in business or related field or comparable experience.
- Project or process management designations or certifications (PMP).
- Ability to recognize needed changes and oversee necessary action plans to ensure compliance.
All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
For more details on Truist's generous benefit plans, please visit our Benefits site (https:)
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
_Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.
Truist is a Drug Free Workplace._EEO is the Law (https:
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Estimated Salary:
$20 to $28 per hour based on qualifications.