Representative II, Operations
1 month ago
Req ID:
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Representative II, Operations - Med D Prior Auth to join our team in Madison, Mississippi (US-MS), United States (US).
Job Summary
- Solid knowledge of prescription drug reimbursement, including insurance plan types, PBM and major medical benefits, prior authorizations and appeals processing.
- Ability to work in a fast paced environment, handling both inbound and outbound calls.
- Must be organized, detail-oriented and able to document cases clearly and accurately in accordance with the program guidelines.
- Good communication skills are essential, both internal and external. Knowledge of Medicare benefits, enrollments and LIS assistance.
- Plans and organizes work assignments, set priorities and completes work with a minimum of supervision.
- Adheres to the service policy and principles of the company, as well as the program guidelines set by the department.
- Participates in cross-training to perform all roles within the department. Communicates effectively and professionally with our program partners to assure the best possible service for our patients and partners.
About NTT DATA Services
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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