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IT Hosting Manager

4 months ago

Natick, Massachusetts, United States MathWorks Full time

Resumen del empleo

MathWorks ofrece un modelo de empleo híbrido que permite al personal dividir su tiempo entre la oficina y sus hogares. El modelo híbrido permite a los empleados beneficiarse de interacciones cara a cara con sus compañeros, así como de una mayor flexibilidad en casa. Más información:

Are you looking for a team and a company where your contribution is impactful and valued? Come join MathWorks We are looking for a technical leader that can drive our on-premises services and help transition us to a hybrid cloud environment. You will lead an established team of talented engineers guiding all aspects of Hosting operations.

MathWorks nurtures growth, appreciates diversity, encourages initiative, values teamwork, shares success, and rewards excellence.

Responsabilidades

  • Ensure operational stability throughout the global environment, proactively addressing issues before they become fires
  • Drive automation and self-service into the environment as a means of reducing waste and increasing quality
  • Engage with internal customers to understand their needs and gather feedback on our services
  • Actively engage with the members of the team with transparency and authenticity, coaching and developing them and their careers
  • Facilitate cross-disciplinary discussions with deeply technical people to arrive at solutions that meet the needs of our business
  • Set direction and strategy for the team and its services and communicate that strategy to internal customers

Cualificaciones

  • A bachelor's degree and 7 years of professional work experience (or equivalent experience) is required. 2 years management experience is required.

Cualificaciones adicionales

  • Experience leading an organization responsible for 24x7, follow-the-sun support
  • Working knowledge of VMware vSphere and associated private cloud products
  • Experience with public cloud platforms (Azure, AWS, GCP)

Pluses

  • Familiarity with DevOps and experience in a DevOps culture
  • Experience with enterprise backup solutions (Veeam preferred)
  • Experience with server and storage hardware (Lenovo preferred)
  • Experience with Agile Scrum and associated tools (Jira preferred)