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Commercial Account Manager

3 months ago

Milwaukee, Wisconsin, United States Global Industrial Full time
Global Industrial

Corporate Overview

For more than 70 years, Global Industrial has been a top player in providing a wide range of private label and brand name industrial tools and supplies to businesses across North America.

Offering over a million industrial, material handling, and business products through our website, sales team, and catalogs, we are dedicated to expanding our product portfolio to meet the evolving needs of our customers, who range from small businesses to large corporations, institutions, government agencies, and consumers throughout the region.

Key Responsibilities
  • Global Equipment adopts a customer-centric sales approach with the following main competencies:
  • Planning and Organizing
  • Develop and oversee a strategic sales plan for accounts/territories.
  • Conduct thorough customer analysis to understand their needs, values, buying behavior, and motivations.
  • Execute a sales strategy to reach accounts and drive sales, including prospecting, cold calling, identifying key decision makers, and establishing buying criteria.
  • Efficiently manage your sales plan by setting goals, prioritizing tasks, and making the most of available resources.
  • Build strong relationships with clients by earning their trust and credibility.
  • Engage customers to identify what they value and help them achieve their objectives.
  • Offer support and guidance by proposing new service enhancements and solutions.
  • Position yourself for new opportunities through networking and recognizing upselling chances.
  • Provide excellent customer service by personalizing your approach based on their needs and preferences.
  • Product Knowledge
  • Comprehensive understanding of Global Equipment Company's industry and products.
  • Stay updated on industry trends and new product offerings.
  • Communication Skills
  • Demonstrate effective verbal and written communication skills.
  • Persuade customers by asking insightful questions to determine their needs.
Competencies and Skills
  • Require a Bachelor's degree in business or marketing, or minimum of 2 years of B2B sales experience.
  • Proficiency in inside sales elements like cold calling, business development, and customer acquisition.
  • Strong sales planning and business development abilities.
  • Excellent communication and presentation skills.
  • Proficiency in Microsoft Word, Outlook, PowerPoint, and CRM software.
  • Self-motivated with excellent problem-solving and negotiation capabilities.
  • Effective prioritization of sales efforts and strong organization and time management skills.
EEO/AA Statement

Global Industrial offers equal employment opportunities to all applicants and employees, prohibiting any form of discrimination or harassment based on various factors such as race, color, religion, age, gender, national origin, disability, genetics, veteran status, sexual orientation, or any other protected characteristic in accordance with federal, state, and local laws.

This policy covers all employment aspects, including recruitment, hiring, promotion, termination, compensation, and training.