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People Technology Manager

3 months ago

Needham, Massachusetts, United States Tripadvisor Full time

About Tripadvisor

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people-powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

The People Technology Manager will be part of a group that supports and partners with many of the People Operations functions and will report to the Director of People Technology. They are responsible for managing a team of system analysts to gather business requirements, troubleshoot system issues, provide end-user support, and perform ongoing configuration and optimization of our HR systems and integrations. This role is hands on and has global reach, interacting with clients in all geographies where Tripadvisor has employees. The ideal candidate will have technical expertise in HR systems, especially Workday, as well as experience managing HRIS teams.

What You'll Do

  • Uses mastery-level knowledge of Workday, and other systems as assigned, to provide hands-on configuration and oversight/support to their subordinate(s).
  • Recommends, advocates, and/or develops initiatives that integrate Workday with other systems, and works with internal teams and external vendors to identify solutions.
  • Oversees and owns system configuration for subordinates' assigned areas.
  • Coaches and guides subordinates in the evaluation, communication, and coordination of the technical impacts of Workday configuration decisions
  • Recommends and implements HRIS support and delivery process improvements, incorporating agile principles and practices to optimize productivity and promote quality assurance.
  • Leads end user system education and adoption initiatives
  • Manages system and/or product roadmaps ensuring alignment with overall systems and HR strategies
  • Manages small to large projects using project, risk, and resource management principles, tools, and practices
  • Conducts and/or manages compliance assessments and gap analysis on systems and products
  • Serves as escalation point for HR system production issues
  • Partners with stakeholders on new product/system evaluations
  • Acts as advisor to subordinate(s) to meet schedules and/or resolve technical problems. Develops and administers schedules and performance requirements
  • Evaluates, builds, and develops a high performing team of system analysts
  • Builds strong partnerships with COE stakeholders to inform and make recommendations for the HR technology enablement and/or support strategy.
  • Other duties as assigned.

Skills and Experience

  • 6-8 years' business experience in the HR domain
  • 3-4 years' HRIS management experience
  • 4+ years' Workday configuration experience, with mastery-level proficiency in at least one of the following Workday modules:
  • HCM
  • Core and Advanced Compensation
  • Time Off, Absence, and Time Tracking
  • Payroll
  • Excellent business analysis skills: timeline planning, requirements definition and documentation, test planning, deployment approaches, gap analysis
  • Exceptional written and verbal communication capabilities
  • Ability to communicate effectively with all levels within the organization
  • Superior detail orientation, organization, and analytical skills
  • Outstanding Excel and Google Workspace skills and experience with project management tools
  • Thrives on simultaneously managing multiple responsibilities
  • Ability to operate effectively in a dynamic, growing environment with minimal supervision
  • Experience using agile delivery practices and methodologies

Preferred Skills/Abilities

  • Experience with Workday integrations and development practices
  • Knowledge of or experience with Design Thinking methodology and/or journey mapping
  • System administration or implementation experience with Greenhouse and/or ServiceNow (HRSD product)
  • Experience with HR Analytics development and/or tools
  • Experience with contract negotiations for HR system implementations and/or renewals
  • Scrum master certification or training
  • Experience with change management methods and programs

What We Offer

  • Flexible activity-based working fostered collaboration and productivity
  • Inclusive global travelers community welcoming diverse perspectives
  • Competitive salary package including performance bonuses and equity plan
  • Development programs, managerial courses, and learning series
  • Health insurance covers medical, dental, and vision for families (varies by country)
  • Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness
  • Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown
  • Employee assistance program for short-term counseling and free Calm app subscription
  • State-of-the-art offices: dining, coffee points, and leisure areas

We strive to create an accessible and inclusive experience for all candidates. If you need reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at

If you have any additional questions about careers at Tripadvisor you can email us at We have all the answers

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