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Conference Planning Manager

3 months ago

Portland, Maine, United States Sea Crest Beach Hotel Full time


Overview

Opportunity: Conference Planning Manager

The Conference Planning Manager is a highly organized individual who possesses the ability to multi-task while providing professional client planning services for multiple events and group room blocks within the hotel. TheConference Planning Manager has excellent communication skills and serves as liaison between client and hotel to ensure consistent, high level of service throughout all phases of property events in accordance with established guest service and sustainability standards.

Potential Career Path

Sales Manager Director of Conference Planning Director of Sales

Essential Job Functions

  • Responsible for organization and supervision of assigned functions and guest room blocks from date of booking to departure
  • Prepares Banquet Event Orders, Group Resumes and Floor Plans in a timely manner
  • Manage group room blocks, monitors cutoff dates and attrition with assistance from Group Rooms Coordinator
  • Attends weekly BEO, Resume, and other departmental meetings
  • Communicate with all departments in order to coordinate and monitor client needs
  • Conduct walking site inspections throughout the property.
  • Plan and conduct pre and post-convention meetings with clients and respective departments.
  • Anticipate and handle customer expectations and or concerns to ensure quality product delivery, customer satisfaction, and repeat business.
  • Prepare preliminary billing and collect payments in accordance with the group contracts
  • Manages Delphi revenue, room block and food beverage projections with support from DOSM / DOC
  • Follow sustainability guidelines and practices related to HHMs EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • Associate or Bachelors degree preferred.
  • 1 to 3 years of related experience.
  • Experience with Delphi preferred
  • Excellent time management skills
  • Excellent communication, organization, and client/guest relations skills

WorkEnvironment and Context

  • Work schedule varies and will include working on holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It



About Us

This property is a part of the Echelon Luxury Lifestyle division of HHM Hotels.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

Source: Hospitality Online