Operations Team Lead

3 weeks ago

Washington, Washington, D.C., United States cFocus Software Incorporated Full time

cFocus Software is seeking an Operations Manager to join our program in Washington, DC. This position requires an active TS/SCI CI Poly clearance.

Qualifications:

  • Active TS/SCI CI Polygraph.
  • Must have a minimum of a Bachelor's Degree with a concentration in Computer Science, Information Technology, Engineering, or related field.
  • DoD 8570 Level II - Security+CE
  • Bachelor's degree in a relevant technical discipline and 12+ years or prior relevant experience or Masters with 10+ years of prior relevant experience, in lieu of a degree additional years of specific experience will be accepted.
  • 5+ years of technical team lead experience.
  • Candidate must possess (or be capable of acquiring within 30 days) DOD 8570 certification at least IAT Level II (e.g., Security+ and Windows Server 2016 CE).
  • Experience researching, testing, and implementing DISA STIGs, applying security patches, using, and applying Group Policies (GPOs) and local security policies, and remediating vulnerabilities per compliance requirements and deadlines.
  • Advanced time management and analytical skills.
  • Excellent client-facing communication skills.

Duties:

  • Responsible for managing a team of experienced professionals who are sitting at three physically diverse locations both CONUS and OCONUS.
  • Leads, directs and reviews the work of the team who are independent on their assignments.
  • Provides primary input to hiring, firing, promotion, performance, and rewards decisions for direct reports as well as time-and-material subcontractors operating in a blended subcontractor team.
  • Duties may include updating to new systems, as well as support on current systems by tuning performance, allocating storage space, and implementing critical system patches.
  • Responsible for creating and maintaining system documentation to include diagrams, configuration details, admin guides, and Standard Operating Procedures (SOPs).
  • Responsible for laptop and desktop imaging process including infrastructure to support this activity.
  • Duties may include updating to next gen technology, managing legacy systems, and coordination with multi-functional team support to ensure a high-quality product for customers.
  • Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
  • Track task and project performance of the direct reports, specifically to analyze the successful completion of short- and long-term goals.
  • Meet budgetary objectives and adjust project constraints based on financial analysis.
  • Works to influence project leaders regarding solution design, process and/or approaches.
  • Utilizes expert knowledge of and ability to apply advanced principles, and concepts.

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