![TMobile](https://contents.bebee.com/companies/us/tmobile/avatar-kSAu7.png)
Mobile Associate, Retail Sales
1 month ago
Be unstoppable with us
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop
Job Overview
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
Job Responsibilities:
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:◦ Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
◦ Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
◦ Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
◦ Approaching service and sales needs with composure, integrity and compassion.Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
◦ How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network
◦ Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
◦ Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
◦ Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
◦ Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
◦ Successfully identify and handoff small business leads.
◦ Support team initiatives and create an inclusive environment
Education:High School Diploma/GED (Required)
Work Experience:6 months of customer service and/or sales experience, Retail environment preferred. (Required)
Knowledge, Skills and Abilities:Passionate customer advocate with the desire to be yourself when connecting and having fun doing it (Required)Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. ()Effective at balancing customer needs and performance goals. (Required)Must be fluent in English and Spanish, French, Arabic OR Bengali
Licenses and Certifications:
• At least 18 years of age
• Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):No
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
New York Pay : $20.00 The base hourly rate for the Mobile Associate role in this location is $20.00/hour. Within the first 90 days working at T-Mobile, Mobile Associates will receive on-the-job training and the opportunity to earn a total of $1,500 while completing training milestones. Once completed, Mobile Associates will promote to the Mobile Expert role and become eligible for incentives. The annual incentive target for a Mobile Expert is $18,000/year. Actual incentives will vary based on performance. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
At T-Mobile, our benefits exemplify the spirit of One Team, Together A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs To learn about T-Mobile's amazing benefits, check out www.t-
Never stop growing
T-Mobile doesn't have a corporate ladder–it's more like a jungle gym of possibilities We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing - or calling Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
-
Retail Sales Manager
10 hours ago
Brooklyn, New York, United States Wireless Vision Full timeAbout the Role:As a Retail Associate Manager (RAM) with Wireless Vision, you will play a critical role in driving sales results, team motivation, and customer experience. You will represent the T-Mobile brand while providing exceptional customer service and driving profitability.Key Responsibilities:Manage store operations, including sales, customer service,...
-
Sales Associate in Retail
3 days ago
Brooklyn, New York, United States adidas Full timeSales Associate Position at adidasAre you prepared to become a part of adidas and redefine the retail experience?At adidas, we are driven by the belief in the power of sports to transform lives and are dedicated to making a positive impact. Our environment fosters creativity, self-assurance, and teamwork as we aim to revolutionize the sports industry.We seek...
-
Retail Sales Associate
1 week ago
Brooklyn, New York, United States Levi Strauss & Co. Full timeJOB OVERVIEWThe Retail Sales Associate plays a crucial role in delivering exceptional customer experiences while driving sales and maintaining store operations.Key Responsibilities:Exhibit a comprehensive understanding of Levi Strauss & Company's legacy and values.Showcase in-depth product knowledge to assist customers effectively.Deliver outstanding...
-
Sales Associate for Powersports Retail
1 week ago
Brooklyn, New York, United States RevZilla Motorsports LLC Full timeSales Associate for Powersports Retail at RevZilla Motorsports LLCFull-time PositionDepartment: Retail OperationsCompany OverviewRevZilla Motorsports LLC is a premier omnichannel platform in the powersports aftermarket sector, dedicated to enriching the experiences of motorsports enthusiasts globally. Our brands provide high-quality products and exceptional...
-
Sales Associate for Retail Environment
4 days ago
Brooklyn, New York, United States adidas Full timeSales Associate Position at adidasAre you prepared to become a part of adidas and redefine the retail experience?At adidas, we recognize the impactful nature of sports and are dedicated to making a positive change. Our environment is fueled by innovation, assurance, and teamwork as we aim to transform the world through athleticism.We seek Sales Associates...
-
Retail Sales Associate
3 days ago
Brooklyn, New York, United States Get A Job LLC Full timeJob Summary: Get A Job LLC is seeking a highly skilled Retail Sales Associate to provide exceptional customer service and support in our high-end clothing boutique.About the Role: As a Retail Sales Associate, you will be responsible for assisting customers with purchases, maintaining store organization, and supporting the boutique manager with various...
-
Sales Associate for Retail Store
1 week ago
Brooklyn, New York, United States Blick Art Materials Full timeYour Role:As a vital member of our team, the Sales Associate for Retail Store will play a crucial role in upholding Blick's dedication to our clientele, the Arts, and our surrounding communities. This position involves delivering exceptional customer service through a genuine desire to assist customers and sharing insightful product knowledge, which will...
-
Retail Sales Associate
2 days ago
Brooklyn, New York, United States Futonland Full timeJoin Our Team at Futonland!Futonland, a thriving furniture retailer in New York City, is seeking enthusiastic and skilled individuals for the roles of Sales Associate and Store Supervisor. We value dynamic personalities who excel in customer interactions and possess a strong retail background. Experience in the furniture industry is preferred but not...
-
Sales Associate for Retail Store
4 days ago
Brooklyn, New York, United States adidas Full timeSales Associate Position at adidasAre you prepared to be part of adidas in redefining the standard and influencing the future?At adidas, we recognize the transformative impact of sports and are dedicated to making a significant difference. Our environment flourishes on creativity, assurance, and teamwork as we aim to revolutionize the world through sports.We...
-
Retail Sales Representative
20 hours ago
Brooklyn, New York, United States RevZilla Motorsports LLC Full timeAbout the Role:We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at RevZilla Motorsports LLC. As a Retail Sales Associate, you will be responsible for providing exceptional customer service and creating memorable experiences for our customers.Key Responsibilities:Provide every customer with a great experience,...
-
Retail Associate
4 days ago
Brooklyn, New York, United States RevZilla Motorsports LLC Full timeRetail AssociateCompany Overview$20.00 / hourRevZilla Motorsports LLC is a leading player in the powersports aftermarket-products sector, committed to enhancing the experience of powersports enthusiasts worldwide. Our brands, including RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread, offer premium products, expert knowledge, engaging media, and...
-
Seasonal Sales Representative
2 days ago
Brooklyn, New York, United States Carter's Retail Inc. Full timeJob SummaryCarter's Retail Inc. is seeking a highly motivated and customer-focused Seasonal Sales Associate to join our team. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a positive store environment, and driving sales growth.Key ResponsibilitiesCustomer Focus:Provide exceptional...
-
Retail Store Sales Associate
5 days ago
Brooklyn, New York, United States Blick Art Materials Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Retail Store Sales Associate to join our team at Blick Art Materials. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a visually appealing store environment.Key ResponsibilitiesCustomer Service:...
-
Cannabis Retail Associate
1 week ago
Brooklyn, New York, United States Careers in Cannabis Full timePosition OverviewThe Dispensary Associate plays a pivotal role in delivering exceptional customer service rather than focusing solely on sales. As the primary point of contact for customers, you will educate them about the diverse range of products available, ensuring they find the right options for their recreational or wellness needs. It is essential to...
-
Retail Sales Representative
1 week ago
Brooklyn, New York, United States Event Network Full timeRetail Sales Representative - Event NetworkWe are seeking an enthusiastic Retail Sales Representative to enhance our customer experience at Event Network. If you are passionate about delivering exceptional service and enjoy engaging with visitors, this position is an excellent fit for you.Deliver outstanding customer service and support daily retail...
-
Retail Sales Representative
3 days ago
Brooklyn, New York, United States Event Network Full timeRetail Sales Representative - Event NetworkWe are seeking an enthusiastic Retail Sales Representative to enhance our customer experience at Event Network. If you have a passion for providing exceptional service and enjoy engaging with visitors, this position is an excellent fit for you.Deliver outstanding customer service and support daily retail...
-
Retail Sales Representative
1 week ago
Brooklyn, New York, United States Event Network Full timeRetail Sales Representative - Event NetworkWe are seeking an enthusiastic Retail Sales Representative to contribute to our operations at Event Network. If you have a passion for delivering outstanding customer experiences and thrive in a vibrant retail environment, this position is an excellent fit for you.Deliver top-notch customer service while assisting...
-
Cannabis Retail Associate
1 week ago
Brooklyn, New York, United States Careers in Cannabis Full timePosition OverviewThe Cannabis Retail Associate plays a crucial role in delivering exceptional customer service rather than focusing solely on sales. As the primary point of contact for customers, you will facilitate their understanding of the diverse range of products available, ensuring they find the right solutions for their recreational or wellness needs....
-
Seasonal Retail and Arcade Associate
1 week ago
Brooklyn, New York, United States Central Amusement International Inc. Full timeJob OverviewAre you passionate about providing exceptional service and creating memorable experiences for guests?Central Amusement International Inc. is seeking Seasonal Retail and Arcade Associates.About Our Company:Central Amusement International Inc. (CAI) specializes in the development and management of amusement parks, with a rich history in New York...
-
Cannabis Retail Associate
3 days ago
Brooklyn, New York, United States Careers in Cannabis Full timePosition OverviewThe Cannabis Retail Associate plays a pivotal role in delivering exceptional customer service and ensuring a positive experience for all patrons. As the primary point of contact, you will educate customers about the various products available, helping them make informed choices to meet their recreational or wellness needs. It is essential to...