Seasonal Retail and Arcade Associate

2 weeks ago


Brooklyn, New York, United States Central Amusement International Inc. Full time
Job Overview

Are you passionate about providing exceptional service and creating memorable experiences for guests?

Central Amusement International Inc. is seeking Seasonal Retail and Arcade Associates.

About Our Company:

Central Amusement International Inc. (CAI) specializes in the development and management of amusement parks, with a rich history in New York City. We have established iconic attractions that have become integral to the amusement industry.

Position Summary:

The Seasonal Retail and Arcade Associate will play a vital role in enhancing the guest experience by assisting with merchandise selection and arcade activities. This position requires a friendly demeanor and a proactive approach to engaging with customers.

Key Responsibilities:

  • Guide guests in enjoying arcade attractions with a welcoming attitude.
  • Provide accurate information about park offerings, including tickets, games, and promotions, to ensure a positive guest experience.
  • Assist guests with inquiries regarding merchandise and store services.
  • Utilize effective sales techniques to promote products and encourage upselling.
  • Maintain organized merchandise displays and ensure security measures are followed.
  • Process transactions accurately and handle cash in accordance with company procedures.
  • Keep work areas clean and assist guests with capturing memories through photos or videos.
  • Manage guest photo systems and troubleshoot issues as they arise.
  • Work collaboratively with team members and independently as needed.
  • Make informed decisions quickly and effectively.
  • Learn and adhere to all relevant policies and procedures.
  • Monitor inventory levels and maintain stock as required.
  • Communicate professionally with colleagues and guests.
  • Address inappropriate guest behavior by enforcing park rules and regulations.
  • Perform additional duties as assigned by management.

Qualifications:

  • Experience in retail or customer service is advantageous.
  • Excellent communication skills and a friendly, approachable demeanor.
  • Ability to engage with guests and foster a positive atmosphere.
  • Basic math skills for transaction handling.
  • Sales-driven mindset with a focus on upselling.
  • Willingness to work both independently and as part of a team.
  • Flexibility to work various shifts, including weekends and holidays.
  • Physical stamina to stand and move throughout shifts.
  • Outgoing, courteous, and honest personality.
  • Ability to work in diverse weather conditions.
  • Proficient in operating computers and learning new software.

Employment Type: Seasonal



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