human service specialist iv

1 month ago

Calvert, United States State of Maryland - DHS - Calvert County DSS Full time

Introduction

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When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year.�We do this by providing economic support, preventive services, and caring for children and adults.�\r
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We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.�\r
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This is a full-time�contractual�position\r
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GRADE

ASTD15\r
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LOCATION OF POSITION

Maryland Department of Human Services\r
Calvert County Department of Social Services\r
200 Duke Street\r
Prince Frederick, MD 20678\r
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Main Purpose of Job

The main function of this position is to work within our internal processes with all Employment team members to get customers job ready and employed. The internal processes include the job readiness process, the job placement process, the job retention process, the paid internship program, the non-custodial parent program, the foster care youth program, and the development of work experience sites. The employee in this position is responsible for facilitating team processes to assist in meeting team goals and reports directly to the Employment Team Supervisor. The employee must join the Chamber of Commerce and be able to establish relationships with businesses in promoting and recruiting for the agency's workforce development programs\r

POSITION DUTIES

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Facilitates the internal job readiness process, the job retention process, the�job placement process, the paid internship process, and the Work�Experience process.\r
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Working knowledge / Use of the E&E, ECM, and WORKS systems.\r
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At all times will provide customer service to both internal and external�customers that meet or exceeds standards set by the department and�answer all customers questions and concerns�regarding their case.\r
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Assist customers with getting to community events for employment�purposes. Employee will assist the customers with having all the�needed items or materials for attending employment opportunities.\r
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Required to participate in the agency's PQI process and to be a member�of a PQI committee.�\r
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Will participate in the agency's sheltering process when assigned.\r
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MINIMUM QUALIFICATIONS

Experience: Seven years of experience, three years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations and an additional four years of�professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.\r
Notes:\r
1. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and three years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations for the required experience.\r
2.�Candidates may substitute graduate level education at an accredited college or university in a human services related field at the rate of 30 credit hours per year for up to six years�of the required experience.\r
3.�Candidates may substitute U.S. Armed Forces military experience as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical and Office Services field of work on a year-for-year basis for the required experience.\r

DESIRED OR PREFERRED QUALIFICATIONS

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One year of experience monitoring and evaluating compliance in various programs.\r
One year of experience monitoring and developing reports and analytics.\r
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One year of experience using Google documents and/or Microsoft applications.�\r
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Ability to understand and implement the Department of Human Resources agency's purpose, programs, organization, and procedures.�\r
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LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.\r

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.�\r
All information concerning your qualifications must be submitted by the closing date.�We will not consider information submitted after this date.�Successful candidates will be placed on the�eligible (employment) list for at least one year.\r

BENEFITS

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Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.\r
Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.\r
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FURTHER INSTRUCTIONS

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Online applications are highly recommended, however the paper application may be submitted to: Department of Human Services/Calvert County Department of Social Services, 200 Duke Street,� Attn: S. Spencer, Prince Frederick, MD The paper application must be received on the closing date for this recruitment, no postmarks will be accepted.� Information received after the closing date will not be considered.� Application inquiries may be directed to \r
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Resumes will�NOT�be accepted in lieu of completing the online or paper application.\r
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TTY� Users: call via Maryland Relay\r
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We thank our Veterans for their service to our country, and encourage them to apply.\r
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As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.\r
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