Account Manager, Gaming Advertising Solutions

1 month ago

San Francisco, California, United States Discord Full time

We are looking for an Account Manager who is passionate about managing, maintaining and growing our relationships in our newly formed Gaming Advertising Solutions business line. We are seeking a client services-focused team player who is passionate about games, the game industry, and helping game companies market to the players who are most passionate about their games. You will harness your prior experience in advertising/media/marketing spaces and bring a combination of relationship building, industry relationships, product insights, and an ability to win, optimize and expand a recurring book of business with clients. This role will report into the Director of Sales, Gaming Advertising Solutions.What you'll be doing

  • Drive overall client success and own responsibility for the performance of advertising campaigns
  • Manage day-to-day communications around clients and their accounts both internally and externally.
  • Provide quantitative and qualitative reports to drive continuous improvement, optimization, and innovation for key accounts and earn repeat business
  • Work with the Sales team and cross-functional colleagues including product, marketing, operations, and data science to ensure client success and achieve defined KPIs
  • Execute on strategy that supports organizational goals, become an expert in Discord solutions and adapt recommendations to suit varying client needs that creates win-win situations for both Discord and its partners
  • Build strong relationships with clients, understand their businesses and upsell based on campaign KPIs and performance.

What you should have

  • 5+ years experience as an Account Manager in media/advertising/ad tech space, preferably with a focus on the gaming industry
  • Deep understanding of the Gaming landscape and digital media including formats & buying tactics
  • Understanding of how the Gaming advertisers measure media across app and web and any relevant third party tools
  • Fluency across full-funnel campaigns e.g. brand, mid and lower funnel
  • Ability to build strong relationships with partners/clients and influence buying decisions
  • Expertise in putting together client reporting such as wrap reports & QBRs
  • Ability to tell a story with data through data trend analysis and presentations
  • Strong technical understanding and ability to troubleshoot
  • Willingness to travel for regional in-person client meetings

Bonus Points

  • Self service experience
  • Deep knowledge and usage of Discord
  • Team player with a sense of humor, humility and empathy

Please see our Applicant and Candidate Privacy Policy for details regarding Discord's collection and use of personal information relating to the application and recruitment process by clicking here.
Discord is an equal opportunity employer that believes diversity inspires creativity and innovation. We are committed to fostering an inclusive environment where employees can do their best work free of harassment or discrimination, regardless of race, ethnicity, religion, gender identity or expression, sexual orientation, age, disability, military status, or any other protected characteristics or identities. We encourage all candidates to apply for roles where they may make the most impact.

About Us

Discord is a voice, video and text app that helps friends come together to hang out, have fun, and play games. With over 150 million monthly users, Discord has grown to become one of the most popular communications services in the world. Discord offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.

We're working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. A place where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It's a mission that gives us the chance to positively impact millions of people all over the world. So if this strikes a chord with you, come build belonging with us

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