In-plant Solutions Specialist

2 months ago

Nashville, Tennessee, United States MSC Industrial Supply Full time
Build a better career with MSC.
Serving customer and community starts with the very best people doing their very best work.

That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services.

Watch HERE to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.

Requisition

ID :
16182

Employment Type :
Full Time

Job Category :
Field Sales

Work Location :
Nashville, TN

State or Province :
Tennessee (US-TN)

Potential Work Location :
United States : Tennessee : Nashville

BRIEF POSITION SUMMARY:
The In-Plant Solutions Specialist is a critical MSC role. The specialist is located at a large strategic account(s) and supports the customer facility. This associate will be expected to offer excellent service to drive long-term customer satisfaction.

Responsibilities will include assisting our customers with procurement and order placement and managing our MSC ControlPoint Solutions (Vending, VMI, Crib) to drive the MSC value with these customers.


DUTIES and RESPONSIBILITIES:

  • Excellent Customer Service skills required to assist in customer order placement, quoting, sourcing, and identification, collection, and logging of all available Cost Savings Statistics.
  • Manages the MSC ControlPoint Solutions –which could include standard Vendor Managed Inventory, Vending, or Storeroom management programs and may require ordering, product put away and optimization.
  • Determines optimal sourcing strategy for key customer projects which may require collaborating with the Category Team in order to support MSC's mission to drive savings and improve the customer's shop floor.
  • Participation and engagement in customer plant and/or production meetings, strategic initiative projects, Lean/Six Sigma events.
  • Collaborates with the account team to maximize customer satisfaction and future projects
  • Resolves on-site customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information. Consults with other associates and strategic suppliers to locate the most effective sources of information.
  • Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation using all tools available.
  • Communicates customer concerns to management to ensure effective and lasting problem resolution.
  • Works closely with vendors to locate sources for product, produce quotes, expedite orders, and arrange product training.
  • Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
  • Participation in special projects and performs additional duties as required.

JOB TITLE:
In-Plant Solutions Specialist

*INDICATES ESSENTIAL DUTIES

To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

SKILLS:

  • Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required.
  • Excellent problem-solving skills are required.
  • Excellent customer service and sales skills are required.
  • Excellent oral and written communications skills are also required.
  • Working Industrial knowledge preferred.

OTHER REQUIREMENTS:

  • A valid driver's license and the ability to travel up to 10% of the time may be required.
  • Ability to lift items of up to 50 pounds required as needed.
  • A valid driver's license is required
  • This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI").
Why MSC
People. Collaboration. Insight. That's how you build something that works.


Built on a foundation of trust, MSC works side by side with our customers to help them drive business results.

With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.

We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.

When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.


If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law.

  • Lawn and Landscape Application Specialist

    2 days ago

    Nashville, Tennessee, United States Plant Health Services Full time

    Plant Health Services is Seeking Skilled Technicians for Lawn and Plant Care ApplicationsAre you enthusiastic about horticulture and dedicated to delivering exceptional customer service? Plant Health Services, a premier organization in the industry, is in search of skilled technicians to enhance our workforce. Even if you lack experience, if you possess a...

  • Senior Customer Solutions Specialist

    5 days ago

    Nashville, Tennessee, United States WESCO International Full time

    Position Overview:As a Senior Customer Solutions Specialist, you will play a crucial role in enhancing client satisfaction and resolving inquiries effectively.Key Responsibilities:Client Interaction: Engage with customers through various channels, including phone and email, to address inquiries and provide solutions.Problem Resolution: Tackle complex and...

  • IT Solutions Implementation Specialist

    5 days ago

    Nashville, Tennessee, United States AmSurg LLC Full time

    Position OverviewIT Solutions Implementation SpecialistRemote Work OpportunityAmSurg LLC stands as a prominent authority in the strategic and operational oversight of outpatient surgical facilities, encompassing a variety of medical specialties such as gastroenterology, ophthalmology, and orthopedics. With a network of over 250 surgical centers nationwide,...

  • Treasury Solutions Sales Specialist

    6 days ago

    Nashville, Tennessee, United States Truist Financial Corporation Full time

    Position Overview As a Treasury Solutions Sales Specialist, you will play a pivotal role in driving consultative sales for a diverse range of Treasury Solutions (TS) products and services. Your primary focus will be on engaging with a designated client segment, which includes: Corporate and Investment Banking Commercial Real Estate Commercial Community...

  • Technical Support Specialist

    2 days ago

    Nashville, Tennessee, United States Stage 4 Solutions Full time

    Technical Support Specialist (Hardware and Software)We are seeking a skilled Technical Support Specialist for a leading B2B technology company, Stage 4 Solutions. In this role, you will handle incidents related to provided hardware and software, ensuring all incident details are logged and communicated to the appropriate teams for resolution.This is a...

  • SAP Solutions Implementation Expert

    5 days ago

    Nashville, Tennessee, United States Insight Global Full time

    Overview: Insight Global is seeking a Senior SAP Implementation Specialist to join our team. This role is pivotal in ensuring the smooth operation of production support while also leading smart plant implementations across various manufacturing facilities. The ideal candidate will possess a strong background in SAP modules, particularly in MM, PP, and WM,...

  • Traveling CT Imaging Specialist

    5 days ago

    Nashville, Tennessee, United States Nurses First Solutions Full time

    Position Overview:Nurses First Solutions is currently seeking a traveling CT Imaging Specialist for an exciting opportunity.Job Details:Specialty: CT Imaging SpecialistDiscipline: Allied Health ProfessionalEmployment Type: TravelWork Schedule: 36 hours per week, 12-hour shifts during the dayContract Duration: 13 weeksCompensation:The pay package is...

  • Event Management Specialist

    5 days ago

    Nashville, Tennessee, United States Advantage Solutions Full time

    Event Management Specialist - Product DemonstrationLocation: United StatesPosition Type: Full TimeSalary Range: USD $52,000.00 - $52,000.08 per yearPosition OverviewAdvantage Solutions is seeking an Event Management Specialist to lead the recruitment, training, and oversight of in-store Product Demonstrators. This role is crucial for ensuring effective...

  • Infrastructure Solutions Engineer

    5 days ago

    Nashville, Tennessee, United States Actalent Full time

    Job OverviewPosition: Infrastructure Solutions EngineerRole SummaryAs an Infrastructure Solutions Engineer, you will play a pivotal role in developing cutting-edge solutions and designing equipment for material handling, including conveyor systems and various machinery customized to meet unique operational needs. Your responsibilities will encompass...

  • Recruitment Specialist

    6 days ago

    Nashville, Tennessee, United States Lucent Health Solutions LLC Full time

    Job OverviewPosition: Recruitment SpecialistAbout Lucent Health Solutions LLCLucent Health Solutions LLC is dedicated to providing exceptional claims management and a compassionate, data-driven approach to care management. Our focus is on empowering self-insured employers to make informed, cost-effective healthcare decisions through continuous data...

  • Residential Cleaning Specialist

    6 days ago

    Nashville, Tennessee, United States Yona Solutions Full time

    Join the Yona Solutions Team!At Yona Solutions, we believe in fostering a supportive and pristine environment for our residents. Our team members are vital in ensuring a clean, safe, and welcoming atmosphere. We seek dedicated, enthusiastic, and caring individuals who align with our mission and work collaboratively to achieve our goals.Your Role:As a...

  • NetSuite Solutions Architect

    3 weeks ago

    Nashville, Tennessee, United States Xos Trucks Full time

    Xos (NASDAQ: XOS) is an innovative electric vehicle (EV) company on a mission to decarbonize commercial transportation. Our zero-emission commercial vehicles and next-generation technologies empower fleets of Fortune 500 companies and positively impact our environment.At Xos, we design and manufacture EVs, create first-class battery systems, develop vehicle...

  • Residential Cleaning Specialist

    6 days ago

    Nashville, Tennessee, United States Yona Solutions Full time

    Join the Yona Solutions Team!At Yona Solutions, we pride ourselves on fostering a supportive and clean environment for our residents. Our team members are vital in ensuring a pleasant, hygienic, and welcoming atmosphere. We seek dedicated, motivated, and empathetic individuals who align with our mission and collaborate to achieve our goals. Our workplace...

  • Junior Cost Analysis Specialist

    5 days ago

    Nashville, Tennessee, United States ITAC Solutions Full time

    ITAC Solutions is looking for a Junior Cost Analysis Specialist to join a reputable organization. The selected candidate will conduct thorough and detailed evaluations of both medical and non-medical expenditure data. Key Responsibilities:Collaborate closely with the sales department, member services, and suppliers to gather and scrutinize data.Assess...

  • Clinical Support Specialist

    5 days ago

    Nashville, Tennessee, United States TruBlu HR Solutions Full time

    Position Overview:TruBlu HR Solutions is actively seeking a Clinical Support Specialist for a healthcare facility in the Nashville region.The ideal candidate should possess a minimum of one year of experience in a clinical support role, encompassing both administrative and clinical responsibilities.Key Qualifications:- Comfortable in a dynamic clinical...

  • Cardiovascular Imaging Specialist

    2 days ago

    Nashville, Tennessee, United States Tri-Imaging Solutions Full time

    Job OverviewPosition Title: Cardiovascular Imaging SpecialistCompany: Tri-Imaging SolutionsEmployment Type: Full-TimeAbout Us:Tri-Imaging Solutions leads the way in the realm of medical imaging technology, focusing on comprehensive imaging systems management. Our mission is to innovate and deliver state-of-the-art solutions that enhance the healthcare...

  • EPM Solution Specialist

    3 weeks ago

    Nashville, Tennessee, United States Caterpillar Full time

    Career Area: Business Technologies, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable...

  • Traveling Respiratory Care Specialist

    5 days ago

    Nashville, Tennessee, United States Nurses First Solutions Full time

    Position Overview:Nurses First Solutions is actively seeking a traveling Respiratory Care Specialist to join our team. This role involves providing exceptional respiratory therapy services in various healthcare settings.Key Responsibilities:- Deliver high-quality respiratory care to patients in need.- Collaborate with healthcare professionals to develop and...

  • Transportation Solutions Specialist

    5 days ago

    Nashville, Tennessee, United States Hybrid Global Logistics Services Full time

    Join Hybrid Global Logistics ServicesWe are seeking skilled professionals to become part of our dynamic team. If you are a Freight Broker who excels in relationship-building and is eager to unlock your full potential, this position may be ideal for you.Position Overview:Access to comprehensive logistics assetsDedicated operational assistanceTailored...

  • Clinical Support Specialist

    6 days ago

    Nashville, Tennessee, United States TruBlu HR Solutions Full time

    Position Overview: TruBlu HR Solutions is actively searching for a Clinical Support Specialist to join a healthcare facility. This role encompasses a variety of responsibilities essential for the smooth operation of the clinic. Key Responsibilities: Rooming patients and ensuring a welcoming environment. Taking vital signs and assisting the physician during...