Assistant Property Manager/Leasing Agent

2 months ago

Skokie, Illinois, United States Flats LLC Full time
:

Role Summary

The Assistant Property Manager/Leasing plays a pivotal role in the efficient and effective management of our properties, ensuring exceptional tenant experiences, and maximizing occupancy rates and revenue through leasing.

This multifaceted position encompasses responsibilities related to leasing, tenant relations, and property administration.
Essential Functions
Leasing:

Greet and welcome prospective residents and provide them with a tour of the property.
Respond to inquiries from prospective residents, providing information about available apartments, lease terms, and amenities.
Process lease applications and conduct credit and background checks on prospective residents.
Prepare lease agreements, review them with prospective residents, and obtain signatures.
Collect and process rent payments and security deposits.
Handle resident concerns and inquiries in a timely and professional manner, resolving any issues that arise.
Maintain accurate and up-to-date records of lease agreements, move-in and move-out dates, and resident communication.
Follow up with prospective residents to close the leasing process and ensure resident satisfaction.
Maintain an up-to-date knowledge of market trends and competitive properties to effectively market our properties and attract new residents.
Work collaboratively with property management and maintenance teams to ensure a high standard of property maintenance and curb appeal.
Participate in regular training and professional development opportunities to enhance skills and knowledge of industry trends and best practices.
Maintain a lead engagement and task management score of 6 or better in Funnel CRM
Assistant Property Management:

Draft Memos and/or make phone calls to residents related to lease issues and preventative maintenance scheduling.
Assist with Accounts Receivables (posting late fees, collecting delinquent rent, correcting ledgers, processing move-outs and move-ins, etc.) as needed.
Assist Property Managers with administration office duties.
Assist with the processing of lease renewals.
Assist Property Manager with supervision of building staff (Including but not limited to:

Maintenance; Front Desk; Janitor; Leasing Professional; Painter; Security and Package Runner)
Assist in other daily activities of property operations.
Assume Property Manager's duties/authority in absence of immediate supervisor in accordance with company and community guidelines.
Deal with resident concerns and requests on a timely basis to ensure resident satisfaction.
Maintain accurate resident records and reports.
Along with PM, receive all telephone calls and in-person visits. Listen to resident requests, concerns, and comments.
Complete the maintenance Service Requests and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.
Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
Maintain open communication with the Property Manager and Maintenance Supervisor.
Contribute to cleanliness and curb appeal of the community on a continuing basis.
Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager.
Enforce policies of the property and lead by example.
Attend staff meetings and complete virtual
Requirements:

Competencies

  • Experience with leasing required.
  • Onsite multifamily property management experience is a plus.
  • Experience with Yardi, Entrata, MRI, or RealPage is a plus.
  • Excellent written and verbal communication skills.
  • Experience with Microsoft Office products.
  • Strong customer service skills
  • Excellent time management and problem-solving skills
  • Technologically savvy
Supervisory Responsibility
With the help and direction of the Property Manager, lead the on site team through their daily activities. Team includes, but is not limited to, front desk/concierge, janitorial, maintenance, and leasing professionals. Some of these positions may be staffed by a third party vendor. Work with the PM to address staff concerns as they may arise.
Work environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical demands
Standing for up to 4 hours. Lifting up to 40 lbs. Walking long distances throughout the property.
Position type and expected hours of work.
This is a full-time position. Days and hours of work are typically Tuesday through Saturday, 10:
00am to 6:
00pm with one evening required (Wednesday or Thursday working 12pm 8pm). Some flexibility in hours is allowed. On-site presence may be required during emergencies which may happen at any hour or day of week.
Travel
Minimal travel is expected for this position.
Required education and experience.
Ability to read and write English, follow verbal instructions, and use simple math.
3-5 years of related experience required; 2 years in a supervisory role required; experience acting as a direct supervisor to a team required
High School Diploma or Equivalent
Leasing Experience
Preferred education and experience
Familiarity with software programs used in this job preferred (i.e. Yardi, Entrata, MRI, or RealPage)
Familiarity with software programs used in this job preferred (i.e. Funnel, Zillow, Jonah Systems, Digible, Engrain, MRI, Entrada, YARDI, etc.)
Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.
PIf04050f3db99-26***

  • Customer Support Associate

    6 days ago

    Skokie, Illinois, United States Worthy Insurance Group Full time

    Benefits:401(k) matchingCompany partiesCompetitive salaryDental insuranceFree food & snacksHealth insuranceOpportunity for advancementPaid time offVision insuranceClient Service AssociateWorthy Insurance Group is in search of a Client Service Associate to enhance our Service Department. This role is ideal for individuals with a background in customer service...

  • Customer Support Associate

    5 days ago

    Skokie, Illinois, United States Worthy Insurance Group Full time

    About Worthy Insurance Group:Worthy Insurance Group is dedicated to providing cutting-edge insurance solutions specifically designed for the healthcare, social service, and real estate industries. Our mission is to protect both individuals and businesses, ensuring their assets and livelihoods are secure. We cultivate an environment that promotes both...

  • Customer Support Associate

    5 days ago

    Skokie, Illinois, United States Worthy Insurance Group Full time

    About Us:At Worthy Insurance Group, we focus on delivering cutting-edge insurance solutions specifically designed for the healthcare, social service, and real estate industries. Our mission is to protect individuals and businesses, ensuring the safety of their assets and livelihoods. We cultivate an environment that promotes both personal and professional...

  • Customer Support Associate

    6 days ago

    Skokie, Illinois, United States Worthy Insurance Group Full time

    Benefits:401(k) matchingCompany partiesCompetitive salaryDental insuranceFree food & snacksHealth insuranceOpportunity for advancementPaid time offVision insuranceClient Service CoordinatorWorthy Insurance Group is in search of a Client Service Coordinator to assist our Service Department. This role is ideal for individuals with a background in customer...

  • Client Relationship Manager

    14 hours ago

    Skokie, Illinois, United States Worthy Insurance Group Full time

    Job OverviewPosition: Account Manager at Worthy Insurance GroupAbout Us: Worthy Insurance Group is a leading national Property & Casualty Insurance Brokerage dedicated to delivering innovative insurance solutions across various sectors, including healthcare, social services, and real estate. We prioritize employee growth and community engagement, fostering a...

  • Client Relationship Manager

    6 days ago

    Skokie, Illinois, United States Worthy Insurance Group Full time

    Job OverviewPosition: Account Manager at Worthy Insurance GroupAbout Us: Worthy Insurance Group is a national brokerage specializing in Property & Casualty Insurance. We pride ourselves on delivering innovative insurance solutions tailored to the healthcare, social service, and real estate sectors.Why Choose Worthy? At Worthy, we foster a family-like...

  • Client Relationship Manager

    15 hours ago

    Skokie, Illinois, United States Worthy Insurance Group Full time

    Position OverviewWorthy Insurance Group, a prominent national Property & Casualty Insurance Brokerage, is seeking an experienced Account Manager to enhance our client service team.Benefits Offered: Comprehensive benefits package including 401K, Dental, Life, Medical, Vision, and more.Why Choose Us? At Worthy, we foster a family-like atmosphere with...

  • Assistant Manager

    3 weeks ago

    Skokie, Illinois, United States AVEDA Full time

    We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven supervisory, coaching and retail operations skills...

  • Senior Property Accountant

    16 hours ago

    Skokie, Illinois, United States Jobot Full time

    Join a Leading Provider of Skilled Nursing Facility ManagementWe are seeking a talented individual to become part of our dynamic team dedicated to managing Skilled Nursing facilities across various regions.About Us:Our organization is committed to delivering exceptional healthcare services, state-of-the-art facilities, and a nurturing atmosphere for our...

  • Accounting Specialist for Healthcare Properties

    21 hours ago

    Skokie, Illinois, United States Jobot Full time

    Join a Leading Company in the Skilled Nursing SectorWe are seeking a talented individual to become part of our dynamic team at Jobot, a company that specializes in the ownership and management of Skilled Nursing facilities across various regions.About Us:Our organization is committed to delivering exceptional medical services, state-of-the-art facilities,...

  • Assistant Manager Position

    2 days ago

    Skokie, Illinois, United States Rally's Full time

    Restaurant Operations Manager Position at Rally'sWe are seeking a skilled and motivated Restaurant Operations Manager to oversee daily operations and support the General Manager at Rally's. As a key member of our team, you will be responsible for ensuring exceptional guest satisfaction and driving business growth.About Rally's:Rally's is a leading fast-food...

  • Human Resources Service Agent

    6 days ago

    Skokie, Illinois, United States Endeavor Health - Edward-Elmhurst Healthcare Full time

    Position: HR Services Representative - Employment Type: Full TimeWork Schedule: Full Time (40 hours) - Monday to Friday, 8:00 am to 5:00 pmKey Responsibilities: Provide outstanding support and assistance while managing incoming calls and responding to inquiries. Ensure a high level of customer satisfaction through effective communication and problem-solving....

  • Customer Support Associate

    5 days ago

    Skokie, Illinois, United States Worthy Insurance Group Full time

    About Worthy Insurance Group:Worthy Insurance Group is dedicated to providing cutting-edge insurance solutions specifically designed for the healthcare, social services, and real estate industries. Our mission is to protect both individuals and businesses, ensuring their assets and livelihoods are secure. We cultivate an environment that promotes both...

  • Real Estate Financial Analyst

    6 days ago

    Skokie, Illinois, United States Empowered Staffing Full time

    About Empowered Staffing: Empowered Staffing collaborates with a vibrant real estate investment firm that excels in acquiring properties across flourishing markets in the United States. This firm is dedicated to large-scale residential communities, land development, industrial sites, and self-storage solutions. Position Overview: The organization is on the...

  • Assistant Store Supervisor

    6 days ago

    Skokie, Illinois, United States Aveda Full time

    Join Our Team as an Assistant Store ManagerWe are seeking a dynamic and enthusiastic Assistant Store Manager to assist the Store Manager in guiding and nurturing our team of Sales Associates to meet sales, customer service, and operational objectives. Ideal candidates will possess a strong background in supervisory roles and retail operations within a...

  • Rehabilitation Therapy Assistant

    6 days ago

    Skokie, Illinois, United States Endeavor Health Full time

    Position Overview:As a Rehabilitation Therapy Assistant, you will deliver essential patient care services under the guidance of a licensed physical therapist. Your role is pivotal in executing therapeutic procedures tailored to the individual needs of patients, ensuring optimal recovery and safety.Key Responsibilities:Understand and adhere to relevant...

  • Personal Care Assistant

    13 hours ago

    Skokie, Illinois, United States Right at Home North Shore-Chicago Metro, IL Full time

    Join Our Compassionate Care TeamRight at Home North Shore-Chicago Metro, IL is looking for dedicated and skilled caregivers to become part of our dynamic team. We provide essential in-home care services that allow individuals to maintain their independence and comfort in their own homes.Why Work With Us?As a valued member of our team, you will enjoy:Flexible...

  • Culinary Preparation Assistant

    16 hours ago

    Skokie, Illinois, United States Pie Five Pizza Full time

    Become a part of the Pie Five FamilyWe are seeking a dedicated Back-of-House Team Member who will play a crucial role in delivering an exceptional dining experience at Pie Five. As a vital member of our kitchen staff, you will manage various back-of-house responsibilities.Primary Duties:Cleaning and sanitizing dishesPreparing and baking pizzasAssisting in...

  • Personal Care Assistant

    6 days ago

    Skokie, Illinois, United States Right at Home North Shore-Chicago Metro, IL Full time

    Join Our Compassionate Care TeamRight at Home North Shore-Chicago Metro, IL is actively seeking dedicated and skilled caregivers to become part of our dynamic team. We specialize in providing essential in-home care services, ensuring our clients can maintain their independence and comfort in their own homes.Why Work With Us?We value our caregivers and offer...

  • Senior Office Manager

    14 hours ago

    Skokie, Illinois, United States Addison Group Full time

    Senior Administrative AssistantWe are seeking a highly skilled Senior Administrative Assistant to support a C-Suite member of our leadership team at Addison Group.About the RoleManage and preserve the C-Suite leader's schedule, including organizing appointments, meetings, and supporting travel itineraries.Serve as a liaison between the leader and other...