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Customer Support Associate

2 months ago


Skokie, Illinois, United States Worthy Insurance Group Full time

About Worthy Insurance Group:


Worthy Insurance Group is dedicated to providing cutting-edge insurance solutions specifically designed for the healthcare, social services, and real estate industries. Our mission is to protect both individuals and businesses, ensuring their assets and livelihoods are secure. We cultivate an environment that promotes both personal and professional development, encouraging active engagement in our communities and sectors.

We believe in balancing hard work with enjoyment, fostering a positive workplace culture.

As a member of the Worthy team, you will enjoy:

  • Generous Paid Time Off
  • Company-matched 401k
  • Comprehensive Health, Dental, and Vision Insurance
  • Disability and Life Insurance
  • Insurance Education Bonus Program
  • Opportunities for Nationwide Travel to Meet Clients and Prospects
  • Paid Time Off for Volunteering

Position Overview:
Client Service Representative


We are seeking a committed Client Service Representative to deliver exceptional support within our Servicing Department. This position is ideal for individuals with a customer service background who are looking to transition into the insurance sector.

The ideal candidate will demonstrate enthusiasm, organizational skills, and strong problem-solving abilities.

Key Responsibilities:

  • Assist in completing insurance applications alongside agency Account Executives
  • Collaborate with Account Executives to prepare insurance summaries, schedules, and proposals
  • Manage certificates of insurance and documentation of property evidence
  • Support Account Executives in preparing submissions for new business and renewals
  • Document interactions with clients and insurance personnel in our agency management system
  • Assist the Risk Management team in compiling analyses

Qualifications:

Preferred:

  • College Degree or relevant professional experience
  • 1+ years of experience in Property & Casualty Insurance
  • Proficiency in standard computer applications and Microsoft software

Required:

  • Excellent verbal and written communication skills
  • Creative problem-solving capabilities
  • Strong time management skills and attention to detail
  • Possession of a Michigan/Illinois Property & Casualty license or the ability to obtain one within 30 days of hire


If you are looking for a career that offers flexibility, stability, and competitive compensation, consider a role as a Client Service Representative. This position plays a vital role in delivering tailored insurance policies across various sectors, ensuring optimal protection for our clients.

At Worthy Insurance Group, we are independently owned and operated. All applications will be reviewed by our management team.