Senior Analyst

4 weeks ago

Chicago, Illinois, United States United Airlines Full time

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing – in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Get ready for a career at the leading edge of the airline industry Our Flight Operations team works hard to connect people and unite the world safely, reliably and efficiently every single day. From industry leadership and pioneering technologies to next-level training — our Flight Ops team hires, trains, qualifies and supports the best pilots in the industry. The moments we share in the air and on the ground with our customers and our colleagues make United a special place to work and a great way to fly, together.

Key Responsibilities:

The Flight Operations Pilot Crew Resources Process and Support Senior Analyst will own and execute critical vacation, training, and movement processes for over 17,000 United pilots. As a subject matter expert, the Senior Analyst will ensure compliance with the pilot contract, provide guidance and support, and address both process execution and pilot-specific inquiries. Additionally, they will be responsible for providing pilot information to other stakeholders such as Pay Compensation, Training Scheduling, Human Factors, ALPA. The Senior Analyst will collaborate within the Crew Resources organization to ensure integrated planning and execution of our pilot planning systems. For this role, it is critical to possess strong organization, time management, and communication skills to effectively manage concurrent processes and ensure timely execution of responsibilities.

  • Responsible for execution, contractual compliance, internal teamwork, and pilot communication for all processes related to vacancy, training, vacation, or other Crew Planning areas
  • Serve as a knowledgeable resource for stakeholders and pilots by providing informed responses to inquiries, ensuring a comprehensive understanding of the contract and Crew Planning policies
  • Identify areas of improvement and automation opportunities for current processes, through excel or similar tools, to save time and reduce manual errors
  • Manage Crew Planning related information in Pilot Records, ensuring it is accurately reflected and is contractually compliant
  • Implement remaining UPA23 contractual provisions into Pilot Records and all other planning processes

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes We are always looking for individuals who will bring something new to the table

QualificationsWhat's needed to succeed (Minimum Qualifications):
  • Bachelor's degree or 4 years of relevant work experience
  • 2+ years' experience in related role
  • Strong excel capabilities, and experience with large data sets (+10,000 rows)
  • Intellectual curiosity and self-motivation to understand and improve processes
  • Highly organized and pays close attention to detail, with the ability to multi-task competing priorities
  • Understanding of UPA contract and/or other collective bargaining agreements

Strong and timely communication skills both verbally and through written mediums

What will help you propel from the pack (Preferred Qualifications):
  • Degree in Business Administration, Aviation Management, Data Analytics or equivalent experience in Airline Management
  • Flight Operations/Air Operations experience or experience with process execution for a unionized work group
  • SQL and data analytics experience
  • Knowledge of Pilot Records

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact to request accommodation.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT

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