Call Center Representative

Found in: beBee jobs US - 2 weeks ago


Oxnard, California, United States GT Acquisitions Full time
*Exciting Opportunity: Become a Call Centre Representative with GT Acquisitions in Oxnard (CA)

Are you prepared to become a valuable member of a vibrant team dedicated to providing outstanding customer service?


GT Acquisitions, a prominent call centre with operations spanning across the US and UK, is actively recruiting individuals to join our team.

*Duties*:

  • Answer incoming calls and respond to customer inquiries in a professional and timely manner
  • Maintain customer records by updating account information and documenting interactions
  • Conduct data entry tasks to ensure accurate and uptodate information
  • Collaborate with other team members to troubleshoot problems and find solutions
  • Follow call center scripts and guidelines to ensure consistent service quality
  • Handle customer complaints or escalations with empathy and professionalism
*Skills*:

  • Excellent phone etiquette and communication skills in English
  • Strong customer service orientation with the ability to remain calm under pressure
  • Proficiency in data entry and navigating computer systems
  • Knowledge of medical terminology and medical office procedures is a plus
  • Ability to analyze customer needs and provide appropriate solutions
_If you are customer-focused, details-oriented, and thrive in a fast-paced environment, we invite you to apply. _

_Please submit your resume to .com_

Job Type:
Full-time

Pay:
From $70,000.00 per year

Benefits:

  • 401(k)
  • Paid time off
  • Parental leave
  • Retirement plan

Schedule:

  • 8 hour shift

Ability to Commute:

  • Oxnard, CA (Required)

Ability to Relocate:

  • Oxnard, CA: Relocate before starting work (Required)

Work Location:
In person
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