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Deli Associate-Eden Prairie

4 months ago

Eden Prairie, Minnesota, United States Kowalski's Markets Full time
Primary Objective: To fulfill my role as a governing member and active citizen.

Position functions and work direction are provided by Deli Manager, Store Manager, Assistant Store Manager, Manager on Duty (MOD).

Active Citizenship

• Understand your role as an active citizen in helping build right relationships with customers, coworkers, managers and vendors by communicating effectively and maintaining a positive relationship.

• Take an active role in identifying opportunities and barriers by engaging with the proper stakeholder(s) to close gaps and create change.

• Create an abundant and just environment by attending and participating in governing meetings.

• Take on a civic identity to sustain the civic infrastructure by familiarizing yourself with Kowalski's core curriculum (Kowalski's Employee Handbook, ACT training, POD training, and technical training).

• Continue to educate yourself and others around Active Citizenship and Points of Difference.

Public Appearance and Behavior

• Exceed customers' expectations by creating an exceptional shopping experience by greeting the customer, eye contact, always offering assistance, and thanking them.

• It is your responsibility to arrive on time and in full uniform for all scheduled shifts (refer to Attendance, Uniform, Hair Restraint, Jewelry, and Nail Policies).

• Follow proper radio and phone etiquette

Knowledge of Deli Standards, Procedures and Job Expectations

• Promote products through suggestive selling (samples, suggestions, product information).

• Understanding timeliness and prioritizing tasks in all aspects of the department.

• Deli Meat and Cheese Case, Hot Food Cases, Salad Case, Salad Bar, Self Service Cases and Displays:

• Assist with food preparation and slicing meats and cheese according to Kowalski's Deli Standards.

• Ensure proper handling, sanitation, freshness, and quality of all products.

• Ensure all areas are fresh, full, rotated, clean, and appealing to the customer.

• Process orders with proper quality, quantity, labeling, and price.

• Properly record shrink.

• Catering and specialty orders:

• Be familiar with Kowalski's Catering and Party Tray Brochure.

• Assist and take customers' orders.

• Assist with preparation of trays for catering orders and special orders.

• Maintaining the Cleanliness of the Deli:

• Break down, wash, and sanitize all equipment (cases, prep-tables, ovens, fryers etc.).

• Assist and maintain organization of backroom, coolers and freezers (overstock and supplies).

• Sweep and mop the floor, as needed.

• Assist with dishwashing.

• Product Receiving:

• Ensure piece count matches invoice.

• Monitor product quality.

• Place product under refrigeration immediately.

• Miscellaneous tasks assigned by the deli manager or store manager:

• Assist with merchandising, pricing procedures.

• Assist in training new employees.

• Additional duties the manager assigns.

Functional Requirements

Physical

• Lift/carry pounds following proper lifting techniques.

• Push/pull pounds.

• Equipment operation

• Pallet jack

• Box cutter

• Carts

• Meat slicer

• Scale

• Knives

• Reaching, standing, stooping, bending, turning, walking, ladder climbing, lifting etc.

Mental

• Good judgment and decision-making skills.

• Excellent social skills and verbal interaction.

• Reading and memorization.

Environmental

• Exposure to cold temperatures degrees).

Safety and Security

• SDS Book awareness and location.

• AWAIR and Right to Know program.

• Global Harmonization program.

• Follow PCI Compliance standards.

• Notify Manager on Duty in the case of theft, shoplifting, accidents, injuries, or unusual behavior.

• Use of personal protective devices as instructed (i.e. oven mitts).

• Follow all food safety and sanitation procedures (handwashing, glove use, temperature logs, product handling etc.).

Qualifications

What to expect:

Kowalski's deli is a face-paced and high customer service department. Our deli associates are inviting and service-minded while reaching our professional sanitation and cleanliness standards that keep our full-service deli fresh and worthy of high-end serving expectations.

Deli associates are responsible for building right relationships with their coworkers and customers through transparent and respectful communication. They are also responsible for serving the highest quality and freshest ready-to-serve foods by adhering to state health code standards for safety and sanitation.

No experience is required Kowalski's provides extensive, in-person, hands-on training that will educate new employees on how to perform their jobs safely, quickly, and efficiently.

Requirements:
  • Flexible to schedule 24 hours a week
  • Available between the hours of 2/3pm-9/10pm
  • Weekend and holiday availability required
  • Ensure quality and safety of food
  • Comfortable speaking to customers in an energetic and helpful manner
  • Ability to work independently
  • Interest in preparing, handling, and cooking food
  • Interest in product knowledge
  • Understand that you have the power to impact customers and coworkers day in a positive way
Benefits:
  • 20% discount
  • Weekly pay
  • Vacation and holiday pay
  • Annual company picnic
  • Holiday parties
  • Employee appreciation luncheons
  • Scholarship opportunities
  • 401k plan
This position is part of the UFCW Union, which provides:
  • Guaranteed raises
  • Ancillary benefits
  • Employee assistance programs
  • Scholarship opportunities
  • And more