Business Management Sr. Associate

1 month ago

Boston, Massachusetts, United States Mercer Full time

At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We're in the business of creating exciting and rewarding futures for our clients and their employees — whether we're designing affordable health plans, securing finances for retirement, or aligning employees with workforce strategy. To support those efforts, we offer a culture where you can bring your authentic self to work. When you join us, you bring your inclusive energy and enthusiasm to a team that values your personal and professional individuality – regardless of who you are, what you look like, where you were born or raised, or who you love. You are welcome here.

Mercer's Wealth Global Business is seeking candidates for the following position based in the Boston office:

Business Management Sr. Associate

What can you expect?

  • Serve as a trusted advisor and strategic partner to the COO, providing expert guidance and support in decision-making processes and operational strategies
  • Collaborate closely with the COO to develop and execute the organization's strategic initiatives, ensuring alignment with overall business objectives
  • Prepare and coordinate high-level materials for executive meetings, including board presentations, strategic plans, and performance reports
  • Conduct in-depth research and analysis on industry trends, market conditions, and competitive landscape to inform strategic decision-making
  • Drive cross-functional collaboration and communication, working closely with department heads to ensure effective implementation of operational plans
  • Monitor and evaluate the progress of strategic initiatives, providing regular updates and performance reports to the COO and executive team
  • Identify operational inefficiencies and areas for improvement, developing and implementing solutions to optimize business processes and enhance productivity
  • Oversee the development and implementation of operational policies, procedures, and best practices, ensuring compliance and efficiency across the organization
  • Foster a culture of excellence and continuous improvement, promoting effective communication, teamwork, and professional development within the organization

What's in it for you?

  • A growing business in a company with a strong brand, with experience developing solutions for a diverse set of clients
  • The opportunity to partner with an experienced team to provide investment solutions to Mercer's clients
  • A culture of internal mobility, diversity, inclusion, and collaboration
  • A company-wide emphasis on Corporate Social Responsibility – all colleagues receive 8 hours of paid time off for volunteering, with the option to join organized group activities
  • Competitive pay and a full benefits package, starting Day 1 (Medical, Dental, Vision, Short- and Long-Term Disability and Life Insurance, Employee Stock Purchase program, and a generous paid time-off allowance); plus a 401k with a fixed company contribution AND a company match

What you need to have:

  • 3-5 years of experience in Business Management, with progressive increase in responsibilities
  • Prior investment experience with Defined Contribution Plans, Pensions & Not-For-Profit organizations is a plus
  • Bachelor degree in accounting, finance, business or related field of study preferred
  • Strong analytical and organizational skills, clear and effective communication, both written and oral; ability to multi-task
  • Proficiency in Microsoft Office, especially Microsoft Excel
  • General experience with client relationship management systems, databases and MS Smart Sheets is advantageous


We will count on you to:

  • Have strong strategic thinking and problem-solving abilities, with a track record of driving analysis of tactical initiatives
  • Strong analytical and research capabilities, with the ability to gather and synthesize data to inform decision-making
  • Exceptional organizational and project management skills, with the ability to prioritize and manage multiple complex projects simultaneously
  • Demonstrate excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels
  • Basic understanding of investment management concepts, markets, and operational mechanics of institutional portfolios and investment vehicles
  • Ability to thrive in a fast-paced and dynamic environment, adapting to changing priorities and deadlines
  • Demonstrated ability to lead and inspire cross-functional teams, fostering collaboration and achieving results


What makes you stand out?

  • PMP
  • Demonstrated ability to work in an fast paced environment where adherence to procedures and controls is critical
  • Positive attitude & proven ability to work well in a team oriented environment, while maintaining ownership over individual responsibilities

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting

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