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Gift Shop Lead

4 months ago

Long Beach, California, United States Hotel Queen Mary Full time
Job Summary

The Gift Shop Supervisor provides oversight of the Gift Shop. The incumbent may also help sell gift shop merchandise to customers. Unpacks verifies and inspects received goods rejecting damaged items or incorrect orders. Maintains records of items received. Prepares goods for display or sale and sorts and distributes items to the appropriate department.

ResponsibilitiesQualificationsHigh School diploma or equivalent is required. Supervisory experience desired.
For better future prospects a certification course in sales and marketing or business management is preferred
Ability to work as part of a team. Oral and written communication skills.
Customer service skills. Interpersonal skills.
Ability to learn about the goods in the store so as to explain to the customer
Excellent communication and customer service ethics
Communicating solutions successes and opportunities to leadership.
Energizes and motivates a team.
Job ResponsibilitiesHandle exchange of goods
When the sale is made accept payments and hand over the receipt to the customer
Arranging demonstrations of goods
Helping the customers choose goods
Place price tags on the goods and arrange the goods in an attractive manner
Ability to perceive the needs of the customer and show them appropriate merchandise
Ability to multitask and manage time efficiently
Responds and takes actions to customer concerns and complaints.
Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Compensation MinUSD $23.72/Hr.
Compensation MidUSD $29.65/Hr.
Compensation MaxUSD $35.58/Hr. Source: Hospitality Online