IT Site Support Tech II

2 months ago

Salisbury, Maryland, United States Chewy Full time
  • Our Opportunity: We are looking for an IT Support Tech II to join the team at our Salisbury, NC Fulfillment Center. The IT Site Support Specialist II must be highly autonomous, possess project and time management skills and have both the desire and ability to work in a fast-paced environment. They must possess strong customer service skills, basic knowledge of both computers (hardware and software) and RF unit technologies and excellent written and verbal communication skills. Previous experience exercising high levels of initiative, judgment, and diplomacy is required. A successful track record of supporting simple, scalable solutions and troubleshooting basic network problems is also essential. The nature of this position is technical and hands-on. What you will do:
    • Key responsibilities include delivering "World Class" support to the Fulfillment Center in a professional and friendly manner, troubleshooting application, hardware, and network issues, engaging with and educating your customers; documentation, analysis, and resolution of help desk tickets; and working with local and remote IT Groups, employees and operations management to quickly provide high quality solutions to IT problems.
    • This will provide you with the opportunity to learn and work with a variety of equipment and issues including desktops, laptops, RF unit technology, network connectivity, Windows software, and much more.
    • Day to Day activities include network, computer, and printer troubleshooting, project management, data cabling, and systems administration in a variety of software and hardware environments. In addition, you will work closely with your colleagues to identify, recommend, develop, and implement cost-effective technology solutions to support our rapid growth.
    What you will need:
    • Experience supporting PCs in a Windows Active Directory environment
    • Knowledge of networking concepts such as DNS, DHCP, HTTP, SSL, and TCP/IP protocols
    • Proven skills in PC repair, troubleshooting, deployment, and liquidation
    • Participate in a 24/7 support and on call rotation
    • Advanced Troubleshooting skills in a multi-user, high pressured environment
    • Experience in areas of IT such as Microsoft Administration, Mobile Device Management, RF Technologies
    • Excellent written and verbal communication skills in English (in person and via phone/radio) with peers, management, contractors, and vendors
    • Willingness to work flexible shifts and scheduling including nights, weekends, and holidays
    • Willingness to be part of a team
    • Ability to work successfully with limited supervision
    • Possess the desire for continuous improvement
    • Ability to stand/walk for 6 - 8 hours per day
    • Ability to travel up to 10%
    • Ability to work night shift
    • Must be able to lift up to 50 pounds with or without reasonable accommodation.
    Bonus:
    • Prior experience providing IT support in a Fulfillment Center environment
    • A+ Certification, Network+ Certification
    • Experience working in an SLA driven environment
    • Knowledge of Motorola/Zebra RF Units: Moto MC9190, VC6090, WT41N0
    • Ability to manage high priority projects
    • Experience with Data Cabling / Computer Facilities maintenance
    • Experience managing vendor contracts, relationships, and service outages
    • Working knowledge of SOTI MobiControl device management
    • Position may require travel

#LIonsite

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact

If you have a question regarding your application, please contact

To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

  • Radiology Technologist II Acute

    1 month ago

    Salisbury, Maryland, United States Novant Health Full time

    OverviewThis Rad Tech position is eligible for a sign-on bonus of $2,500.The Radiologic Technologist II works independently and/or assists physicians/APCs in the performance of diagnostic and / or therapeutic procedures by preparing the patient and operating the x-ray equipment in order to obtain diagnostic images in the acute setting. The technologist is...

  • Electronics Assembly Technician II

    1 week ago

    Salisbury, Maryland, United States Dover Corporation Full time

    About Dover Corporation: Dover Corporation is a prominent global provider of mission-critical engineered electronic components and subsystems, operating through multiple business units across various manufacturing sites.Our Renowned Brands Include: BSC Filters, Dow-Key Microwave, Pole/Zero, Espy, and K&L Microwave. We specialize in the design and production...

  • Digital Health Training and Support Professional

    1 day ago

    Salisbury, Maryland, United States TidalHealth Full time

    About TidalHealthTidalHealth is a leading healthcare organization that offers a wide range of services, including neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care, and clinical trials and research.Ambulatory Trainer Position SummaryThe Ambulatory Trainer provides initial and ongoing...

  • Adjunct Fire Instructor

    3 days ago

    Salisbury, Maryland, United States InsideHigherEd Full time

    Job Title: Fire Instructor (Adjunct)Position Type: Part-Time FacultyPosition Summary: The Fire Instructor is responsible for planning, delivering, and evaluating lesson plans in the fire field, specifically Firefighter I & II classes. This role requires a strong understanding of fire safety protocols and the ability to communicate complex information to...

  • Senior IT Support Specialist

    1 week ago

    Salisbury, Maryland, United States Peraton Full time

    Key ResponsibilitiesPeraton is in search of a dedicated IT Support Specialist to enhance our diverse team. This position, within our Health Solutions Sector, will cater to critical programs for esteemed clients.Core DutiesAddress and resolve reported issues for personnel and clients concerning hardware, operating systems, software, and connectivity...

  • Senior Exchange Systems Administrator

    1 week ago

    Salisbury, Maryland, United States The Brixton Group, Inc. Full time

    Job Title: Exchange Systems EngineerCompany: The Brixton Group, Inc.Position Overview:The Exchange Systems Engineer will be responsible for overseeing extensive deployments of Exchange environments and messaging frameworks. This role involves a deep understanding of various technologies and the ability to provide effective solutions to technical...

  • Pharmacy Support Specialist

    4 days ago

    Salisbury, Maryland, United States TidalHealth Full time

    About TidalHealthTidalHealth is a leading healthcare provider in the region, known for its commitment to excellence and patient care. Our hospitals have been recognized among the top 5% of all U.S. hospitals by Healthgrades and a five-star hospital by the Centers for Medicare & Medicaid Services. We offer a wide range of specialty and subspecialty services,...

  • Healthcare Support Professional

    1 day ago

    Salisbury, Maryland, United States TidalHealth Full time

    About TidalHealthTidalHealth is a leading healthcare provider that offers a wide range of medical services, including neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care, and clinical trials and research.Job SummaryThe Patient Service Representative - Occupational Health Specialist will...

  • Microsoft Exchange Solutions Engineer

    1 week ago

    Salisbury, Maryland, United States The Brixton Group, Inc. Full time

    Job Title: Exchange Systems EngineerCompany: The Brixton Group, Inc.Position Overview:The Exchange Systems Engineer will be responsible for the administration and management of extensive Exchange environments and messaging systems. This role requires a strong understanding of various technologies including MS Active Sync, Active Directory, IIS, and...

  • Evening Cleaning Support Specialist

    1 week ago

    Salisbury, Maryland, United States Ramsay Health Care Full time

    Job Overview Night Housekeeping Assistant | Ramsay Health Care | Part-Time Position | 18 Hours Per Week | £22,700 PA Full-Time Equivalent (Prorated: £10,896 PA) Role Summary We are on the lookout for a dedicated individual to become a vital part of our Housekeeping Department. The ideal candidate will thrive in a collaborative environment and...

  • Nurse Specialist

    4 days ago

    Salisbury, Maryland, United States HealthEcareers - Client Full time

    Job SummaryWe are seeking a highly skilled Nurse Specialist to join our team at HealthEcareers - Client. As a Neonatal RN, you will provide exceptional care to newborns and their families in our Level II nursery.Key ResponsibilitiesDevelop and implement individualized care plans for neonates with complex medical needs.Collaborate with interdisciplinary teams...

  • Fire Instructor

    3 days ago

    Salisbury, Maryland, United States InsideHigherEd Full time

    Job Title: Fire InstructorPosition Type: Part-Time FacultyPosition Summary: The Fire Instructor is responsible for planning, delivering, and evaluating lesson plans in the fire field, specifically Firefighter I & II classes.Key Responsibilities:Course Development: Prepare, manage, and deliver course content to achieve objectives.Student Engagement: Engage...

  • Travel Nurse RN Opportunity

    1 day ago

    Salisbury, Maryland, United States TravelNurseSource Full time

    About the PositionTravelNurseSource is partnering with Coast Medical Service to find a qualified Home Health RN for a nationwide travel nursing assignment. The position offers a competitive pay rate of $2,239 per week.About Coast Medical ServiceCoast Medical Service is a leading healthcare staffing agency dedicated to providing an exceptional traveler...

  • Certified Registered Nurse Anesthetist II

    4 days ago

    Salisbury, Maryland, United States Novant Health Full time

    Job SummaryWe are seeking a highly skilled Certified Registered Nurse Anesthetist (CRNA) to join our team at Novant Health. As a CRNA, you will provide professional, competent anesthesia care to a wide variety of patients, from pediatric to geriatric populations, requiring surgical, obstetrical, and other anesthesia services.Key ResponsibilitiesProvide...

  • Ambulatory Training Specialist

    1 day ago

    Salisbury, Maryland, United States TidalHealth Full time

    About TidalHealthTidalHealth is a leading healthcare organization that offers a wide range of services, including neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care, and clinical trials and research.Ambulatory Trainer Position SummaryThe Ambulatory Trainer provides initial and ongoing...

  • Travel Nurse RN

    2 days ago

    Salisbury, Maryland, United States TravelNurseSource Full time

    About the PositionTravelNurseSource is partnering with Coast Medical Service to find a qualified Home Health RN for a nationwide travel nursing assignment.Job SummaryWe are seeking a skilled Home Health RN to provide high-quality patient care in a dynamic and challenging environment. As a travel nurse, you will have the opportunity to work with diverse...

  • Plant Operations Supervisor

    1 week ago

    Salisbury, Maryland, United States Zoetis Full time

    Position Overview:The Production Supervisor acts as a pivotal technical mentor and resource for process teams, focusing on validation, material transformation, equipment readiness, and system reliability. This role may involve leading a team of technical staff in troubleshooting and problem-solving initiatives.Key Responsibilities:I. Process...

  • Technical Production Lead

    4 days ago

    Salisbury, Maryland, United States Zoetis Full time

    Position Overview:The Production Supervisor acts as a pivotal technical mentor and resource for process teams, focusing on validation, material handling, equipment planning, and system reliability. This role may involve leading a team of both hourly and salaried employees in addressing operational challenges.Key Responsibilities:I. Process...

  • Infrastructure Engineer

    3 weeks ago

    Salisbury, Maryland, United States Sopra Steria Full time

    This large IT site is now looking for an experienced 3rd Line Infrastructure Engineer with strong SCCM experience to join their Defence site. When you join us, you will provide third-line support to site teams and projects on this established and large scale account. You will cover both hardware and software support.You do need to be eligible for SC and DV...

  • Operations Supervisor

    1 week ago

    Salisbury, Maryland, United States Zoetis Full time

    Position Overview:The Production Supervisor acts as a key technical mentor and resource for process teams, focusing on validation, material handling, equipment planning, and systems management. This role may involve leading a team of both hourly and salaried employees in effective problem-solving initiatives.Key Responsibilities:I. Process...