Business Analyst Manager, Client Tax Operations

1 month ago

Philadelphia, Pennsylvania, United States JPMorganChase Full time

Job Description
Join the Client Tax Operations Team and lead a strategic team of Business Analysts focused on optimizing business success.
As a Business Analyst Manager, you will lead a team of business analysts within Client Tax Operations. You will be responsible for overseeing the analysis, design, and implementation of complex business solutions across client tax operations. This role requires a strategic thinker with strong leadership skills, exceptional analytical expertise, and a deep understanding of tax operations within the financial services industry.
Job Responsibilities:

  • Oversee the analysis, design, and implementation of multiple complex business solutions simultaneously, ensuring business requirements are accurately captured, documented, and translated into functional specifications
  • Provide strategic direction and Leadership by leading, mentoring, and developing a high-performing team of business analysts
  • Align business analysis objectives with the overall goals of client tax operations and the broader organization
  • Lead transformation initiatives aimed at improving operational efficiency, reducing costs, and enhancing client satisfaction
  • Identify opportunities for process improvements, automation, and innovation within Client Tax Operations
  • Collaborate with technology teams to leverage data analytics, LLM, AI, and other advanced tools to drive transformation
  • Identify and manage business risks, issues, and dependencies, implementing robust risk management practices to mitigate potential issues
  • Monitor and report on business analysis progress, providing regular updates to senior management and stakeholders
  • Collaborate with cross-functional teams to ensure alignment and successful solution delivery
  • Act as a primary point of contact for all business analysis-related matters
  • Conduct regular reviews and audits to ensure adherence to standards and best practices

Required Qualifications, Capabilities, and Skills:

  • Bachelor's degree in Business Administration, Finance, Accounting, or a related field
  • 7+ years of experience in business analysis within the financial services industry, with a focus on tax operations
  • Proven track record of successfully leading and delivering complex business solutions
  • Strong understanding of tax operations, regulatory requirements, and industry best practices
  • Exceptional leadership, communication, and interpersonal skills
  • Ability to think strategically and drive results in a fast-paced, dynamic environment

Preferred Qualifications, Capabilities, and Skills:

  • MBA or advanced degree

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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