Research & Data Operations Specialist

Research & Data Operations

Specialist

Strategic Intelligence and Information

Division

We partner to design, support, and grow systems that

accelerate financial stability and upward mobility for individuals

and families living in or near poverty and striving for a brighter

future. Our vision is that Central Indiana will be a community

where children, individuals and families thrive; neighbors care for

each other; and we are proud of all our residents' quality of

life.

We pursue this vision in all we do as we ask our community to

give, advocate and volunteer. We believe that vision can only be

achieved if pursued with shared values, and therefore place great

emphasis on building a team that will pursue this vision together

with ICARE. This is an exciting time to be

part of United Way of Central Indiana's team as we embark on a new

strategic framework that fosters innovation, builds community

partnerships, and integrates across traditional functional

areas.

Inclusion-Courage-Accountability-Respect-Excellence

Position Summary

United Way of Central Indiana recognizes that the key to success

is a strong cohesive team that works through shared values to

achieve our mission. The Research & Data Operations specialist

is a member of the Strategic Intelligence & Information (SII)

division which is responsible for executing on multiple data and

analytics research projects that assess the overall impact of our

organization in its grantmaking, community assessment, and

fundraising strategies.

The scope of this position will focus on supporting three

research teams (strategic research, community research, and

fundraising research) on project management, data support, and

communication support. The specialist will also work closely with

the Strategic Research and Analytics Senior Director on projects to

support the organization on communication of our data projects and

data communication plan to communicate the data-driven impact

widely with internal and external audiences.

Position Duties & Responsibilities

Under the direction of the Strategic Research and Analytics

Senior Director in the Strategic Intelligence & Information

Division, the Research & Data Operations Specialist will

implement a variety of projects that support the Impact, Community,

and Fundraising data strategies in partnership with the entire SII

team. Specific duties include:

• Leading the strategic development and execution of the
  
  Strategic Intelligence and Information team's operational
  
  processes, procedures, and practices.
• Leading the project management and tracking of project
  
  deliverables in Smartsheet's.
• Assisting the Impact, Community, and Fundraising data teams on
  
  research, data organization, minor data manipulation, and data prep
  
  for analytical projects.
• Management of the Data Insights & Storytelling Hub
  
  (DISH).
• Implementation, execution, and optimization of the SharePoint
  
  site for the department, ensuring clear communication throughout
  
  the entire organization.
• Providing operational support in the documentation of Standard
  
  Operating Procedures (SOPS), and project organizations in MS Teams
  
  to support the historical documentation of projects for future
  
  records.
• Stay abreast of key issues, evidence-based best practices, and
  
  research to inform and shape current and future investments,
  
  initiatives, and programs that support outcomes for individuals and
  
  households throughout Central Indiana.
• Serve as a liaison to community partners by providing
  
  information, resources and technical assistance.
• Performs special assignments and other work, on an as-needed
  
  basis.

Flexibility

UWCI is evolving with our changing external

environment. Flexibility and adaptability are key attributes for

this position. A willingness to take on additional duties to ensure

the success of the team is essential.

Qualifications

To perform this job successfully, an individual must be able

to perform each essential job function satisfactorily and be

present in the office while performing those functions. The

requirements listed are representative of the basic knowledge,

skills, and/or abilities required. Reasonable accommodations may be

made to enable individuals with disabilities to perform the

essential functions. The individual in this role must display the

highest level of integrity and confidentiality. United Way also

values innovative thinking, and a successful candidate will be a

self-starter who can work within the team to achieve goals and

objectives. The individual should have effective communication

skills, attention to detail and organization, and flexibility and

adaptability.

Education and/or Experience

Bachelor's degree or 2-4 years' experience in relevant field. *

Previous experience with project management and project management

software such as Smartsheet's, is a plus. Microsoft Excel,

Microsoft Teams, and SharePoint are required.

Project and/or program management experience with a demonstrated

ability to develop, implement and execute to achieve intended

results, by following through on commitments, prioritizing work,

and managing time and resources well required.

Must have excellent written and verbal communication skills, a

strong reputation for integrity and professionalism, ability to

resolve conflict constructively, strong performance management and

evaluation capabilities including the willingness and ability to

ensure accountability, ability to build strong relationship both

inside and outside UWCI, commitment to fostering an inclusive

environment consistent with UWCI's commitment to diversity and

inclusion.

*Work experience may substitute for education requirements on a

case-by-case basis.

Physical Demands:

The physical demands described here are general representations

of those that must be met by an employee to successfully perform

the essential functions of this job. Reasonable accommodations may

be made to enable individuals with disabilities to perform the

essential functions.

• While performing the duties of this job, the employee is
  
  regularly required to sit, reach with hands and arms, talk, and
  
  hear. The employee frequently is required to use hands to touch and
  
  handle objects. The employee frequently stands or walks.
• The employee must occasionally lift and/or move up to 10
  
  pounds. Specific vision abilities required by this job include
  
  close vision and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are

representative of those an employee encounters while performing the

essential functions of this job. Reasonable accommodations may be

made to enable individuals with disabilities to perform the

essential functions.

• Office setting, with sustained use of a computer.
• The noise level in the work environment is minimal to
  
  moderate.
• Maintains personal/professional competency and works to create
  
  an environment of courtesy, respect, enthusiasm, and a positive
  
  attitude in all interactions both internal and external to the
  
  organization.

Position

Leader: Strategic

Research & Analytics Senior Director

Position Leads:

N/A

FLSA

Status:

Exempt, Salaried

Salary Range:

Low to Mid 50's

Benefits:

Complete

Benefits Package Available

Equal Opportunity

Employer

Please apply at

This position description does not constitute a contract of

employment or a guarantee of any terms or conditions of employment.

UWCI employees are employed on an at-will basis. In addition,

nothing in this position description restricts UWCI's right to

assign or reassign duties and responsibilities to this position at

any time.

For more information, or to apply now, you must go to the website

below. Please DO NOT email your resume to us as we only accept

applications through our website.

Apply on website

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