Associate Scrum Master

1 month ago


Other US Location Global Payments Inc. Full time

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Leads cross-functional teams to provide agile-based project deliverables and facilitates the team's work to accelerate delivery of business value by ensuring adherence to Scrum methodologies and processes. Facilitates internal and external communication, removes impediments, and serves as the intermediary between multiple product owners, managers, and team members. Using strong communication, facilitates the project team through the Scrum process of Release Planning, Sprint Planning for multiple product owners, Daily Scrums, Sprint Reviews and Retrospectives in a fast paced environment with competing priorities. Sets the example for Agile methods based upon the designated principles and ensures they are understood and exercised consistently within the team.

What Part Will You Play?

  • Organizes and assists with the administration of routine Daily Scrum Stand-up meetings. Begins to facilitate the Scrum process. Assists with internal and external communication, improving transparency and radiating information.
  • Observes the Agile process and demonstrates basic discussion facilitation and conflict resolution within the team.
  • Builds understanding of Agile terms, routine processes and work flows while contributing to the success of the team.
  • Seeks opportunities to increase understanding of Agile processes and the overall business.
  • Provides support with removing impediments that will increase the probability of success in routine Sprints.

What Are We Looking For in This Role?

Minimum Qualifications

  • Bachelor's Degree or equivalent industry experience

Preferred Qualifications

  • Typically Minimum 2 Years Relevant Exp
  • Previous Agile experience or project management experience

What Are Our Desired Skills and Capabilities?

  • Skills / Knowledge - Learns to use professional concepts; applies company procedures to resolve routine issues
  • Job Complexity - Works on problems of limited scope; follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained; builds stable working relationships internally
  • Supervision - Normally receives detailed instructions on all work
  • Communication - Has necessary communication and collaboration skills.
  • Managing Multiple Priorities - Has ability to learn how to manage priorities
  • Issue Resolution - Has ability to develop basic negotiation and conflict management skills to resolve minor issues within the team.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact


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