Luxury Hotel Guest Service Agent

2 months ago


New York, New York, United States Hotel Talent NYC Full time

Often, the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the exclusive brand Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest's request with prompt courtesy. As a Front Desk Agent, you'll have many opportunities to brighten someone's day.

Professional Development Path:

Front Office Supervisor * Assitant Front Office Manger * Front Office Manager

As a Front Desk Agent, you will:

Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
Welcome and serve guests in person and over the phone every day.
Enjoy solving problems, am comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
Fundamentals: To be successful in this role, you must have excellent English communication skills and be able to read, write, and speak fluently. You will regularly use a computer and different software. This position requires continuous movement; occasionally, you must lift or move up to 20 pounds. Rate of Pay:

For applicants working in NYC, the anticipated compensation range for the position is $20.00 per hour. The hourly rate offered to a successful candidate will depend on several factors, including but not limited to years of experience within the job, years of experience within the required industry, education, etc.

Source: Hospitality Online


  • Guest Service Agent

    1 month ago


    New York, New York, United States Hilton Global Full time

    The Hilton New York Time Square is looking for a Guest Service Agent to join our Front Office Team. Set in the heart of Times Square, our hotel soars above Manhattan, offering panoramic views from our rooms and on-site restaurant. Broadway theaters, shops, and restaurants are just outside our door. Within a mile you'll find iconic New York sites such as...

  • Guest Service Agent

    1 month ago


    New York, New York, United States Hilton New York Times Square Full time

    The Hilton New York Time Square is looking for a Guest Service Agent to join our Front Office Team. Set in the heart of Times Square, our hotel soars above Manhattan, offering panoramic views from our rooms and on-site restaurant. Broadway theaters, shops, and restaurants are just outside our door. Within a mile you'll find iconic New York sites such as The...

  • Guest Service Agent

    2 months ago


    New York, New York, United States New York Hilton Midtown Full time

    New York Hilton Midtown is looking for a Guest Service Agent to join our front office team. It's all about location in NYC and New York Hilton Midtown places you right in the heart of the action, within walking distance of a multitude of famous attractions, including Central Park, Radio City Music Hall, MOMA, and Broadway. Stop by the theater and...

  • Guest Service Agent

    2 months ago


    New York, New York, United States Millennium Hilton New York One UN Plaza Full time

    The Millennium Hilton New York One UN Plaza is looking for a temporary Guest Service Agent to join our front office team Our Midtown high-rise is the closest hotel to the United Nations and half a mile from Grand Central Station. We're within one mile of Bryant Park, The Morgan Library, and Rockefeller Center. Take in unobstructed views of Manhattan and the...

  • Reservation Agent

    1 month ago


    New York, New York, United States The Fifth Avenue Hotel Full time

    OverviewReservations Agent - The Fifth Avenue HotelThe Fifth Avenue Hotel is seeking a Reservations Agent to join the opening team for the 153 room hotel. Carved out of an oasis of comfort and calm in the middle of bustling Manhattan, mindfully blending personal service, superlative design, distinctive cuisine, compelling art, and engaging cultural...

  • Guest Service Agent

    1 month ago


    New York, New York, United States Hyatt Herald Square New York Full time

    Crescent Hotels and Resorts is the industry leader in hotel management and we proudly offer robust compensation and benefits packages along with a career path for our associates which celebrates their success.Crescent was started with a deep belief in our people, encouraging them to apply their energy, passion, and unique abilities to make our hotels run...

  • Guest Service Agent

    2 months ago


    New York, New York, United States Hilton Garden Inn New YorkManhattan-Midtown East Full time

    OverviewOpportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Compensation: $19/hrYour Growth PathFront Desk Supervisor or Sales Coordinator Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register...

  • Guest Service Agent

    2 months ago


    New York, New York, United States Holiday Inn Express New York City Times Square Full time

    OverviewOpportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Your Growth PathFront Desk Supervisor or Sales Coordinator Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign guests...


  • New York, New York, United States Marriott International, Inc Full time

    4.0 New York, NY New York, NY Part-time Seasonal Part-time Seasonal $33.45 - $39.36 an hour $33.45 - $39.36 an hour 14 days ago 14 days ago 14 days ago Additional Information Seasonal Job Number Job Category Rooms & Guest Services Operations Location New York Marriott Downtown, 85 West Street at Albany Street, New York, New York, United States VIEW ON MAP...

  • Front Desk Agent

    3 months ago


    New York, New York, United States Hotel Barrière Fouquet's Full time

    Hotel Barrière Fouquet's - New York is looking for an experienced and responsible Guest Service Agent. As Guest Services, you will ensure the guests have a great experience. You will exhibit a friendly and professional demeanor in all guest interactions as you document and ensure any issues are resolved. This position reports to the Director of Front...


  • New York, New York, United States Waldorf Astoria New York Full time

    After undergoing a transformative restoration, The Waldorf Astoria New York is set to reignite its magnetic allure. The Waldorf Astoria New York is seeking a Director of Luxury Consortia and Leisure Sales to unveil a new era of luxury which embodies the spirit of New York City.The Director of Luxury Consortia and Leisure Sales at the Waldorf Astoria New York...

  • Gallery Host

    4 weeks ago


    New York, New York, United States Hotel 48Lex Full time

    OverviewOpportunity: HostAct as host providing guests with a full range of individualized service during hotel stay.Potential Career PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerPosition Requirements Greet, register, and assign rooms to guests of the hotel.Verify customers' credit, and establish payment method.Make...

  • Hotel Manager

    1 month ago


    New York, New York, United States Waldorf Astoria New York Full time

    After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking a Hotel Manager to unveil a new era of luxury which embodies the spirit of New York City.With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional...

  • Hotel Manager

    1 month ago


    New York, New York, United States Hilton Global Full time

    After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking a Hotel Managerto unveil a new era of luxury which embodies the spirit of New York City.With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional...

  • Front Office Agent

    1 month ago


    New York, New York, United States Paramount Hotel Full time

    Front Desk Agent –The OverviewAt Paramount, we are obsessed in delivering outstanding service througha personal touch. As a Front Desk Agent, you must be part of ensuring that theFront Office department is run smoothly ensuring that there is a relentlessdesire to "wow" our customers at every opportunity, ensuring that customers'needs are exceeded.Who Are...


  • New York, New York, United States Hotel 48Lex Full time

    OverviewOpportunity: Assistant Housekeeping ManagerManage housekeeping operations in accordance with established guest service, quality and sustainability standards.Potential Career PathExecutive Housekeeper Operations Manager Assistant General ManagerEssential Job FunctionsInterview, select, train, schedule, coach and support associates, ensuring they...

  • Guest Service Manager

    2 months ago


    New York, New York, United States Hilton Garden Inn New York Times Square North Full time

    Primary Objective of PositionThe Guest Service Manager is responsible for planning and directing operations to improve productivity and efficiency in the Front Office and Housekeeping Department.DutiesAssist the Director of Housekeeping with managing Housekeeping and the Assistant General Manager with the Front Office operations.Provide strong lobby presence...


  • New York, New York, United States AC Hotel New York Downtown Full time

    We are hiring a Guest Relations ManagerWe are looking for associates and Leaders that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service...


  • New York, New York, United States HSH Management Services Full time

    Guest Relations Ambassador will be responsible for the collection and coordination of details towards the arrival/departure information, guest experience, preference/profile building, travel, and pre/post stay experience for the Guest Relations department on a consistent basis. The Guest Relations Ambassador will champion complete and accurate information,...

  • Front Desk Agent

    3 months ago


    New York, New York, United States Hotel Talent NYC Full time

    Are you... *FUN* THOUGHTFUL* SPIRITED*HARDWORKING*COMMUNICATIVE*TEAM ORIENTED*FRIENDLY*HELPFUL* ...We are looking for new friends to join our TEAM. Our TEAM culture encourages professional growth and development. Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the...