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Manager, Solution Architecture

4 months ago

Chicago, Illinois, United States Presidio, Inc. Full time

SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT

Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it's our people that make the connections happen.

WHY YOU SHOULD JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading a global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.

THE ROLE: Manager, Solution Architecture

Job Summary:

A Presidio Solutions Architecture Manger (SAM) is a customer facing presales leader that leads a team of highly skilled, geographically dispersed technical Solution Architects. The SAM works with sales, professional services, and vendor / OEM partners for the purpose of transforming the customer experience through the alignment of business goals and objectives to Presidio consulting services & solution architectures. The SAM partners with their regional leaders of sales and Professional Services to exceed annual goals for revenue, growth and profitability. The SAM is also responsible for recruiting, developing, and retaining top Solution Architecture talent on their team. This is a critical role as Presidio continues to grow a strong solution-oriented sales and professional services business

Travel Requirements:

In this role you will be expected to travel up to 25% within the region. It will be based in either Chicago (preferred), Milwaukee, WI or Minneapolis, MN.

Job Responsibilities:

  • Enable Culture and Advocacy. Recognize the accomplishments and demonstrate the impact of presales team members. Work across internal business units and leadership to identify and be able to provide presales team with resources needed to succeed. Share methods, content, and lessons learned with others. Drive an open, positive, inclusive, resilient, change-orientated team culture. Be a steward of the PRESIDIO CULTURE - Teamwork, Execution Excellence, Integrity and Forward-Thinking.
  • Individual Contributor Growth. Set role expectations with team members and execute on collaborative growth assessments and plans for each team member against exemptions. Actively mentor and enable others.
  • Sales Alignment and Strategy. Lead partnership with area Sales Managers and Account Managers to develop and execute joint go-to-market (GTM) strategies and programs. Actively engage these partners to develop meaningful feedback loops and collaborate on innovation.
  • Talent Management. Recruit and attract talent aligned to the needs of the business. Create individual development plans to advance the competencies of the team and to provide career growth.
  • Professional Services and Delivery Alignment and Strategy. Partner with Area and Region services delivery leaders to develop and execute strategies and programs. Actively engage these partners to review delivery metrics and collaborate on optimizations. Review and approve services delivery proposals as needed.
  • Account and Opportunity Leadership. Align resources to the right opportunities and drive a presales process to gain the technical win. Ensure that teams are positioning the appropriate services and documenting detailed customer requirements and expectations. Activity participate in client account related activities that establish the Solution Architecture team as a trusted advisor internally and with customers, such as: Account planning, EBCs, social events, etc. Actively participate in key opportunities to improve outcomes, gain feedback and insights, and create meaningful mentorship opportunities.
  • Client Relationships: Build and maintain long-term loyal client relationships, as well as establish and attack/convert competitively held accounts. Be in front of clients as much as possible both virtually and in-person to present Presidio solutions and to gain knowledge about the clients' business requirements. Engage Director/VP/CIO level at clients directly.
  • Vendor Partner Alignment and Strategy. Lead partnership and build meaningful relationships with area vendor partner sales and presales to develop and execute joint Go-to-market (GTM) strategies and programs.
  • Presales Innovation. Lead presales innovation for relevant focus areas. Map current state, seek feedback from stakeholders, and create collaborative plans to drive innovation in presales measures, process, tools, and reporting.
  • Business Travel. Ability to travel to meet customers up to 25% of the time

Required Skills:

  • Knowledge and experience with architecture, design, implementation and/or support ofone or moreof the following IT areas / solution sets isrequired:
    • Cloud Platforms: AWS, Azure, Google GCP
    • Cloud Architecture, Cloud Operating Models, Cloud Center of Excellence (CCoE)
    • Cloud Workload Migrations Methodologies
    • Application Architecture and Development
    • Data Platform Architecture and Development
    • Cloud Management Platforms: Service Now, Jira, Miro Focus Cloud Service Automation, VMware vRealize Automation, Cloudify, Morpheus, Cloudbolt, Turbonomics
    • Compute and Storage Architectures & Platforms: Hyperconverged, SAN, Converged, Cisco, Dell EMC, HP, Pure, NetApp
    • SDDC & Virtualization: VMware, Red Hat, HyperV, Nutanix
    • Data Protection Platforms: Dell EMC, Rubrik, Veeam, Cohesity, Commvault
    • Container platforms: Kubernetes, OpenShift, Rancher, Tanzu
    • Infrastructure as Code Tools: Ansible, Terraform, Chef, Puppet, AWS CloudFormation, Azure Resource Manager
  • Demonstrated comfort leading presentations, solution demonstrations and whiteboard sessions
  • Strong oral and written communications skills. Ability to communicate technical concepts clearly and effectively, in written and oral form, to a variety of audiences
  • Strong customer service skills and service orientation focus
  • A passion for leading high performing technical / engineering teams
  • Drive for trying new ideas and actively seek mentoring and coaching
  • Ability to lead by example
  • Ability to manage and prioritize work under competing priorities
  • Ability to set proper expectations and resolve conflicts effectively
  • Demonstrated ability to enable others - develop, mentor, and contribute to their growth

Desired Skills:

  • Knowledge and experience with design, implementation and/or support of one or more of the following is preferred:
    • Security, Compliance & Governance frameworks and tools
    • CI/CD pipelines and tools: Jenkins, Concourse
    • Authentication / Authorization, Directory services
    • Agile practices and frameworks: Kanban, SAFe, Scrum
  • Program management or project management experience
  • Experience driving complex multi-discipline IT projects
  • Experience and/or ability to prepare RFP/RFI response, proposals and solutions
  • Demonstrated comfort leading CIO/CTO level presentations, solution demonstrations and whiteboard sessions
  • Experience with reviewing and/or writing statements of work (SOW) and Bill of Material (BoM) for various types of projects in support of Cloud and datacenter solutions
  • An understanding and knowledge of common IT operating models, frameworks and practices, i.e. ITIL, DevOps, SRE, et

Education and Experience

  • Bachelor's degree or equivalent experience and/or military experience
  • 7+ years of overall relevant experience including Pre-Sales, Consulting, Enterprise Architecture design OR 7+ years of experience as a technology executive

*****

ABOUT PRESIDIO

Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DEI change process across all levels of the organization.Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements.

Presidio is a global digital services and solutions provider accelerating business transformation through secured technology modernization. Highly skilled teams of engineers and solutions architects with deep expertise across cloud, security, networking and modern data center infrastructure help customers acquire, deploy and operate technology that delivers impactful business outcomes. Presidio is a trusted strategic advisor with a flexible full life cycle model of professional, managed, and support and staffing services to help execute, secure, operationalize and maintain technology solutions. We serve as an extension of our clients' IT teams, providing deep expertise and letting them focus on their core business. Presidio operates in 40+ US offices and offices in Ireland, London, Singapore, and India.

For more information visit:

*****

Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.

To read more about discrimination protections under Federal Law, please visit:

If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to for assistance.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to

RECRUITMENT AGENCIES PLEASE NOTE:

Agencies/3 Parties may not solicit to any employee of Presidio. Any candidate information received from any Agency/3 Party will be considered a gift and property of Presidio, unless the Agency/3 Party is an Authorized Vendor of Presidio with an up-to-date Presidio Contract in hand signed by Presidio Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Presidio Talent Acquisition to engage in recruitment efforts for Presidio.



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

Presidio, Inc. is an Equal Opportunity/Affirmative Action Employer/ VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances.