![International Medical Group (IMG)](https://media.trabajo.org/img/noimg.jpg)
Sales Service Specialist
2 months ago
As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind
We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers.
JOB SUMMARY
The Sales Service Specialist is responsible for answering incoming phone calls, emails, and live chat conversation from producers and prospective customers. They are responsible for marketing and selling the portfolio of products by way of phone transactions while offering a high level of customer service, sales support, and productivity. As a frontline, representative for the company, the Sales Service Specialist focuses on providing sales support to our producers and partners
PERKS
- Comprehensive benefits package including Medical / RX / Dental / Vision / Life insurance
- 401k Plan with company match
- Paid Time Off with Company Paid Holidays
- Free employee parking
- On site fitness center
- Casual dress environment
- Tuition reimbursement plan
JOB DETAILS
- Location: Indianapolis, IN. Hybrid.
- Relocation Expenses Reimbursed: No
- Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position.
DUTIES AND RESPONSIBILITIES
- Recommends the appropriate IMG product and assists prospective customers with new quotes and application completion via the portal.
- Maintain a high level of international industry knowledge.
- Thoroughly understand the products and services sold.
- Perform needs-based selling techniques and skills to appropriately analyze, probe, and identify prospective customers and partners' needs.
- Conduct consultative selling with probing to ask appropriate questions and actively listen to identify specific questions or issues while documenting required information in computer systems.
- Engage prospective customers on the benefits of IMG's products and services.
- Build positive relationships with producers and customers to ensure continued interest in IMG's products and services.
- Participate in sales meetings as appropriate and provide input for generating sales.
- Updates CRM tools ) and ensures that call logs and new business opportunities are tracked in CRM systems.
- Competent use of technology and telephony systems.
- Meet the performance goals established for the position: efficiency, call quality, revenue generated, sold certificates, team performance, needs-based selling, conversion rate, and closing ratio
QUALIFICATIONS
- 2+ years of customer service experience in office setting, call center setting or phone support role.
- Demonstrated ability in using computer and Windows PC applications, which includes strong keyboard and navigation skills and learning new computer programs
- Proficient problem-solving approach to quickly assess current state and formulate recommendations
- Proficient in translating healthcare and insurance-related jargon and complex processes into simple, step-by-step instructions customers and producers can understand and act upon
- Ability to communicate effectively verbally and by written format (via Live Chats)
- Proficient conflict management skills to include the ability to resolve issues in a stressful situation and demonstrating personal resilience
- Flexibility to customize approach to meet all types of customer/producer communication styles and personalities
- Ability to multi-task, including the ability to navigate multiple computer screens and system programs while speaking on the telephone
- Ability to develop an understanding of our multiple products and levels of benefits within each product
PREFERRED SKILLS
- Bachelor's degree
- Bi-lingual (Mandarin, or Spanish, or French) and fluent in English as well
- Health Insurance License
- Common Insurance Industry experience
-
Vaccine Sales Specialist
4 weeks ago
Indianapolis, Indiana, United States CSL Seqirus Full timeVaccine Sales Specialist at CSL SeqirusYou have a fantastic opportunity ahead: as a customer-facing Vaccine Sales Specialist, you'll be in charge of promoting main brands to Pediatrics, Integrated Delivery Networks, and Public Health accounts while working in a field-based remote position within your assigned territory.What You'll Be Doing:Build a...
-
Tire Sales Associate
2 months ago
Indianapolis, Indiana, United States BEST ONE TIRE & SERVICE Full time:For the 3rd year, Best-One of Indy has been named one of the Best Places to Work in the tire industry by Tire Business. Are you ready to join a winning team? Apply todayFull-Time position: $18/hr+Who We Are:For over 32 years, we have been the leading and most trusted provider of tires and services in Central Indiana. Our mission is to create raving fans...
-
it specialist
3 weeks ago
Indianapolis, Indiana, United States Defense Finance And Accounting Service Full timeDesigns modifications to internal program structures in files and records and determines detailed sequence of steps and program logic. Assists functional analysts and senior application software specialists to identify system change requirements in order to develop new functions within an assigned application system or to maintain current production...
-
Product Specialist
1 month ago
Indianapolis, Indiana, United States REXEL Full timeRexel USA is recognized as a Great Place to Work Rexel USA includes the following companies: Rexel, Gexpro, Platt & Mayer. A career with us offers professional growth, career advancement, unlimited opportunities to learn, and a fun, inclusive culture. We are committed to creating a diverse workplace where everyone is valued, treated with dignity and respect,...
-
Patient Access Services Specialist
2 weeks ago
Indianapolis, Indiana, United States Eskenazi Health Full timeDivision:Eskenazi HealthSub-Division:HospitalReq ID:21366Schedule:Full TimeShift:VariedEskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi...
-
Sales Representative
5 days ago
Indianapolis, Indiana, United States TrackMan AS Full timeDo you have a passion for the game of Golf? Would you love to sell to and service the best Golf Coaches, Club Fitters, Indoor Facilites, and Players in the Golf Industry? And are you ambitious, self-driven, and willing to go the extra mile? Then you should join our successful Trackman Golf sales team Since the very beginning, Trackman has benefited from the...
-
human resources specialist
2 months ago
Indianapolis, Indiana, United States Defense Finance And Accounting Service Full timePlans, coordinates and develops components of instructional design based on the findings of occupational analysis as well as consulting with customers to identify their learning needs and recommend solutions. Collaborates with customers to identify training goals; works with subject matter experts (SME's) and instructional design specialists to develop...
-
Inside Sales Representative
1 month ago
Indianapolis, Indiana, United States REXEL Full timethe position of Inside Sales Representative - Solar will be RemoteSummaryThe Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers,...
-
Ticket Sales Intern
2 months ago
Indianapolis, Indiana, United States teamworkonline Full timeInternship Term: Fall 2024 (September - December)Internship Location: On-Site in Indianapolis, INAnticipated Time Commitment: Approximately hours per weekWe're Drafting & Developing the BEST: Have you always dreamed of working for a professional sports franchise? Do you want to be the BEST in the NBA? If your answer is YES to these questions, then an...
-
Senior Procurement Specialist
4 weeks ago
Indianapolis, Indiana, United States REXEL Full timeRexel USA is recognized as a Great Place to Work Rexel USA includes the following companies: Rexel, Gexpro, Platt & Mayer. A career with us offers professional growth, career advancement, unlimited opportunities to learn, and a fun, inclusive culture. We are committed to creating a diverse workplace where everyone is valued, treated with dignity and respect,...
-
NASC Logistics Specialist
2 weeks ago
Indianapolis, Indiana, United States Corteva Full timeCorteva Agriscience has an exciting opportunity for Logistics Specialist based in Indianapolis, Indiana. \rEver wanted to change the world? Start by feeding the world. This job is about feeding the world through relationships and effective management of our trucking and rail logistics. \rYou will manage North American domestic transportation to ensure the...
-
Assistant Route Service Sales Representative
1 week ago
Indianapolis, Indiana, United States Cintas Full timeRequisition Number: 179497Job DescriptionCintas is seeking an Assistant Route Service Sales Representative (4-Day Workweek) - $20.00/Hour. Responsibilities include providing route service to a set customer base, through the pick-up and delivery of uniforms and facility services products such as floor mats, dust mops, air fresheners, soaps, restroom paper...
-
NASC Logistics Specialist
2 weeks ago
Indianapolis, Indiana, United States Corteva Agriscience Full timeCorteva Agriscience has an exciting opportunity for Logistics Specialist based in Indianapolis, Indiana.Ever wanted to change the world? Start by feeding the world.This job is about feeding the world through relationships and effective management of our trucking and rail logistics.You will manage North American domestic transportation to ensure the products...
-
it specialist
5 days ago
Indianapolis, Indiana, United States Defense Finance And Accounting Service Full timeIdentifies, plans and coordinates various IT systems/software projects. Serves as primary liaison with clients on all matters related to systems operations and support; adjusts IT funding priorities in response to changes in the business requirements. Defines client needs into requirements for new and modified systems and services based on analysis of...
-
Sales Development Representative
3 weeks ago
Indianapolis, Indiana, United States KETER ENVIRONMENTAL SERVICES LLC Full timeRemote PositionAbout Us Waste Harmonics is a managed service provider in the waste industry located in Victor, NY. We provide a comprehensive outsourced waste management consolidation service for companies and corporations with up to 5,000+ locations. We work with diverse business clients across the United States and several Canadian provinces to deliver...
-
it specialist
2 months ago
Indianapolis, Indiana, United States Defense Finance And Accounting Service Full timeThis position is to perform data analytic responsibilities for the Defense Civilian Pay System Self Service Reporting (SSR) and Advana. Analyzes functional and technical requirements of proposed or existing IT systems to determine avenues of development or modification necessary to meet mission objectives. Prepares system change/programming specifications,...
-
it specialist
1 month ago
Indianapolis, Indiana, United States Defense Finance And Accounting Service Full timeIncumbent keeps abreast of current IT technology in order to provide technically accurate recommendations for solving complex problems expediently. Reviews, validates, and standardizes problem resolutions for inclusion in the problem resolution database. Researches, evaluates and provides feedback on problematic trends and patterns in customer support...
-
Sales Manager
2 weeks ago
Indianapolis, Indiana, United States Conrad Indianapolis Full timeThe luxurious Conrad Indianapolis is looking for a Sales Manager to join their Sales team This is an amazing opportunity to grow your career in a Fortune 500 company within a sophisticated luxury brand.As the city's first true luxury hotel, this 23-story tower has 241 rooms, 15,000 square feet of banquet space, and 3 food and beverage outlets. This includes...
-
Sales, Account Manager
4 weeks ago
Indianapolis, Indiana, United States Philips Full timeJob Title Sales, Account Manager - Service Solutions (IN) Job Description Sales, Account Manager - Service Solutions (IN) You have the opportunity to represent a renowned health technology company by developing and nurturing key partnerships both internally with various counterparts and externally with customers to drive revenue growth and achieve set...
-
it cybersecurity specialist
2 months ago
Indianapolis, Indiana, United States Defense Finance And Accounting Service Full timeTeam member of the Cybersecurity Service Provider (CSSP) branch. Develops, plans, and implements the Defense Finance and Accounting Service (DFAS) Information Security/Information Assurance Program for an assigned location. Plans and implements a security program that supports the Agency's financial management and information technology goals and objectives....