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Lead Quality Assurance Engineer

3 months ago

Ponte Vedra Beach, Florida, United States teamworkonline Full time

The Best Players Need the Best People.

The PGA TOUR is seeking an experienced Quality Assurance Engineering Lead to oversee a small team of QA Engineers, develop QA practices and standards, oversee QA testing processes, create QA testing strategies, own QA tooling and platforms, and create frameworks for testing automation across all PGA TOUR digital platforms.
The ideal candidate is an organized, methodical professional with the experience necessary to take the PGA TOUR's fan-facing digital products to the next level with respect to accuracy, security, and safety. The QA Engineering Manager will be charged with developing a QA program that ensures the quality of the PGA TOUR's products, but also fosters a culture in which all employees become actively engaged in guaranteeing quality in both production and the finished product.

QUALIFICATIONS

  • Bachelor's degree in computer science, information technology or equivalent experience
  • Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor
  • Minimum 5 years of QA work experience, with a focus on software products and technologies
  • Minimum 1-3 years of experience in people management
  • Extensive experience in software development and testing methodologies
  • Experience using automated testing frameworks (Selenium)
  • Proficiency in designing, developing and implementing automated testing frameworks for either web, app and api services
  • Experience working with an internal software development team and/or external development partners
  • Experience with software development life-cycle methodologies such as SCRUM and Agile
  • Excellent problem-solving, organizational, and analytical skills, with a sharp attention to detail
  • Experience working with live and static data feeds
  • Excellent interpersonal skills, with the ability to build and maintain effective working relationships
  • Strong oral and written communication skills
  • Excellent time-management skills, and be able to work efficiently with minimal supervision
  • Background/knowledge in Golf (specifically) and Sports (in general)

RESPONSIBILITIES/DUTIES

  • Lead the QA team in establishing and refining best practices, standards, tools, templates, guidelines, and how-to references and promote them through clear communications that encourage adoption
  • Establish and refine a framework for and guide governance of our testing strategy across the digital portfolio of work
  • Facilitate maintenance of complete and accurate quality assurance archives
  • Facilitate disciplined, consistent, and transparent management of quality assurance
  • Develop and implement a regular reporting cadence for software and platform quality
  • Manage, coach, and mentor team members; build and develop a cohesive team to lead a software quality assurance function
  • Collaborate with Product Managers to understand product requirements (functional & non-functional)
  • Partner with developers (internal / external) to create test cases (manual and automated) and execute as part of software development lifecycle
  • Provide feedback to developers, Product Managers, Project Managers with testing results
  • Coordinate with Digital LiveOps-Support team on bug tickets to confirm test cases when code fixes are developed and ready for testing
  • Recommend improvements in software to enhance user experience
  • Motivate the development process for efficiency and performance
  • Work together with the software developer to enhance and improve programs
  • Research and compare similar competitor products
  • Maintain updated knowledge of industry trends and advancements
  • Special projects or other duties as assigned