Banquet Captain

1 month ago

Stone Mountain, Georgia, United States Atlanta Evergreen Lakeside Resort Full time
Surround and set yourself within the beauty of Stone Mountain Park, Georgia's most visited attraction, at Atlanta Evergreen Lakeside Resort. Our resort offers unforgettable experiences for our guests and a beautiful place to work for its associates.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our Banquets department team as a Banquet Captain. We are committed to providing you with:

Competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members
Discounted Golf
Free Meals for our associates in our cafeteria
Shuttle Service from designated locations
Here is what you will be doing each day:

In this role, you will oversee banquet functions, map out all events with banquet staff and helps to develop a proper plan of execution with Banquet Manager. It is imperative that the Banquet Captain keeps informed and becomes involved in the entire banquet execution process. Duties include:

Supervise and train banquet servers, bartenders and assists on all daily banquet operations.
Correct staff for proper service techniques.
Thoroughly communicate function information with your team of servers.
Development of Lead Banquet Servers and Banquet Servers.
Must have understanding on how to read and execute a BEO form
Make sure all meeting rooms are set accordingly to BEO's and are clean and organized at all times.
Daily recap of all banquet information regarding revenue, staffing, issues/concerns, weather, and amount of covers must be submitted at the end of a shift to executive office and Director of Food & Beverage.
Communicate effectively with Event Management, Member, Guest, Banquet Chef, Front of House Management/Supervisor team on all Banquet needs. Interactions are very important and communication is vital between all areas affected.
Daily inspection of banquet hallways, meeting rooms, store rooms and public areas, for organization and cleanliness.
Attend BEO meetings.
Does this sound like you?

You have at least two years of experience in a supervisory/bartending banquet role, preferably in a resort setting. You have your Food Handlers, TABC and TIPS (or equivalent) certifications. You have basic computer skills to include email, data entry and Microsoft office. You have working knowledge of A la Carte, fine dining as well as white glove practices, A/V, Weddings, liquor/wine and Banquets. You can work a flexible schedule to include days, evenings, weekends and holidays. You have a passion for our industry and take pride in providing our guests with a memorable experience.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

Source: Hospitality Online

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