Director of Banquets

4 weeks ago

Mountain View, United States The Ameswell Hotel Full time
Job DescriptionJob DescriptionDescription The Banquet Manager is responsible for supervising and assisting with the set-up, service and clean-up of all assigned banquet functions.
Key Responsibilities
  • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
  • Inspect the set-up of meeting and banquet functions, checking them against the Banquet Event Order.
  • Supervise and assist with the set-up of assigned catered functions, ensuring that the hotel’s standards are met, and advance preparation for service is adequate to allow efficient service to the guest once the function begins.
  • Act as liaison between Sales/Catering Manager and the in-house meeting or banquet contact.
  • Respond to guests needs in a timely manner. Communicate problems/issues to the Banquet Manager, Banquet Supervisor, or the Food & Beverage Manager.
  • Assist F&B Manager with the creation of the Banquet Work Schedule
  • Assist in service of functions as required.
  • Requisition liquor for all banquet bars and maintain proper control over banquet beverage service.
  • Supervise and assist with the break down after the completion of functions to ensure that all equipment and supplies are stored properly.
  • Inspect the sanitation of all function space and storage areas to maintain the highest standard of cleanliness and organization throughout the department.
  • Be familiar with banquet menus and prices.
  • Supervise banquet staff as directed by F&B Manager.
  • Hold pre-function meetings, and check staffing and menus, prior to events.
  • Assign side-work duties and stations to all servers.
  • Supervise service of station or banquet room.
  • Prepare banquet checks and obtain signatures from guest contacts.
  • Monitor ongoing functions throughout assigned shift.
  • Supervise the breakdown and cleanup of all functions assigned.
  • Verify server’s paperwork when event is complete.
  • Prepare accurate captains’ reports.
  • F&B Manager with training of banquet staff.
  • Ensure overall guest satisfaction.


Skills Knowledge and Expertise
  • Previous supervisory responsibility preferred.
  • Flexible and long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.


The Perks
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life Insurance
  • Up to 24 Paid Time Off Day a year
  • 401k Retirement Plan from date of hire
  • Hotel Employee Discount at F&B Outlets
  • Wellness Incentives through ClassPass
  • Hotel Employee Rate Discount
  • Referral Bonus
  • Daily pay through Clair
  • & More



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