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Transportation Systems Business Analyst

4 months ago

Deerfield Beach, Florida, United States Mitchell Martin Inc Full time
Our client, a multinational health care company, is seeking an Transportation Systems Business Analyst

Location: Deerfield, IL

Position Type: Contract

Job Summary:


The TMS Business Analyst's role is to act as the liaison between the business and IT. In this position, the TMS Business Analyst will work closely across all departments to implement, and act as ongoing continuous improvement support for, the new transportation management software. This person will be hands-on and require skills in identifying, analyzing and implementing existing and newly proposed business processes. This BA role has three major categories of responsibilities.
  • Business process analysis and improvement
  • System setup, configuration, and production support
  • Documentation and testing of new features and functionality
Job Responsibilities:
  • Business process analysis and improvement
  • Gather business requirements through workshops, meetings, and interviews
  • Document current and future system use cases and business flows
  • Creates technical requirements necessary to implement proposed solutions
  • Translates user needs into system requirements, engaging other business functions as needed
  • System setup, configuration, and production support
  • Act as a subject matter expert for the setup and configuration of TMS.
  • Provide support for connecting to external parties via EDI
  • Provide ongoing support of TMS updates and new functionality.
  • Training/mentoring of end users on system best practices
  • Provide end-user Operations support for internal and external users
  • Capable of training others on specific areas of business processes or systems
  • Supporting the documentation and testing of new features and functionality
  • Assist with the development of system documentation, training materials, communication materials, demos, etc., in preparation for a global deployment
  • Assist in writing test cases and participating in SIT and UAT activities
  • Help to Identify and resolve data quality issues, assisting with the data management process between host systems and TMS.
Skills/Knowledge And Qualifications:
  • Experience in business analysis. Ability to translate stakeholder requests into well-defined, documented use cases / requirements and review with stakeholders
  • Solid knowledge of the application development / configuration process.
  • Prior experience within transportation, logistics or supply chain
  • Ability to understand technical designs, specification and work to resolve changes that impact stakeholders
  • Experience working with EDI transaction sets for transportation carriers
  • Experience implementing a TMS globally
  • Ability to critically review and interpret technical documentation
  • Training/mentoring of IT/Operations Users
  • Strong communications skills (verbal, written, and listening)
  • Ability to clearly convey ideas and concepts verbally, in writing, and via presentations
  • Supporting the documentation and testing of new features and functionality
  • Ability to handle multiple priorities and consistently meet deadlines through effective time management skills
  • Sense of urgency with strong follow-up skills
  • Must be detail-oriented and able to work within a team setting
  • Proficient at problem solving and analytical techniques
  • Ability to establish and maintain effective working relationships with internal team members and external stakeholders
  • Ability to work with integrity and build trust
Education And Experience:
  • Bachelor's degree preferred or relevant work experience in systems or business
  • 3+ years of transportation, logistics or supply chain
  • 3+ years of experience working with Blue Yonder transportation systems management or implementations
  • Experience in a support role within Supply Chain
  • Experience working with EDI transactions
  • Experience in business process redesign
  • Experience in system design, testing, validation, problem resolution, and training