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Business Systems Analyst

2 months ago

Deerfield Beach, Florida, United States Insight Global Full time
About the Role

We are seeking a highly skilled Business Analyst II to join our team at Insight Global. As a Business Analyst II, you will play a critical role in supporting our clients in the automotive industry by providing Tier II Project support to executive leadership and external stakeholders.

Key Responsibilities
  • Manage and deliver support requests, enhancements, and projects for assigned Business Unit/Products
  • Plan, troubleshoot, and facilitate problem-solving, and communicate with multiple areas, collaborate with external and internal customers and vendors to analyze business needs and work with teams on solutions
  • Learn processes and tools needed to perform the role effectively, creation and facilitation of testing strategy, test plans, and test scripts
  • Serve as the conduit between business partners and the technical team through triage, research, requirements, testing, and support
  • Collaborate with technology teams, business teams, vendors, and subject matter experts to perform daily activities
  • Lead in identifying the business impact of system issues and facilitate communication as appropriate to stakeholders
  • Lead assigned initiatives, communicate status, issues, or risks to management and stakeholders
  • Elicit, understand, interpret, and represent functional and non-functional requirements, including business and stakeholder requirements, data and information requirements, data integration, metadata, data quality, service levels, and performance
Requirements
  • 5+ years as a Business Analyst with strong professional experience as a BA in an enterprise setting
  • Comfortable hosting high-level calls, live webinars, and/or presentations to stakeholders and executive leadership to discuss project updates/trends
  • Experience gathering requirements and interacting with business stakeholders and subject matter experts to understand their problems and needs
  • Experience working in a Scrum/Agile Methodology
  • Background or general experience within IT/IT Knowledge from education or work experience
  • Exposure and/or work experience troubleshooting applications as a Project BA
  • Experience with Jira, Confluence, or Azure DevOps Boards
  • Experienced with Microsoft Project, Excel, and PowerPoint CBAP certification
  • Strong SQL and/or knowledge of data profiling, cleansing, data conversion processes, techniques, and/or tools
About Insight Global

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.