RCM Supervisor, Accounts Receivable

3 days ago

Chicago, Illinois, United States Help At Home Full time

Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 49,000 compassionate caregivers across 12 states. We're focused on serving people and the communities we are part of.

Job Summary:

The Accounts Receivable (AR) Supervisor has overall responsibility for the Revenue Cycle Management AR Team. This role directs the activities of an assigned team, resolves moderately complex problems and is accountable for the accuracy and timeliness of data generated by this function. Primary responsibilities include managing and directly overseeing invoicing, exporting, claim rejections & denial management for all branch locations in Mississippi. The AR Supervisor reports to the Revenue Cycle Manager.

As a People Leader:

  • You lead with empathy, vulnerability, and honesty.
  • Must have a love of learning.
  • Endless curiosity and an enthusiasm for continuous improvement
  • Team-first mindset
  • Empower and inspire full time associates through coaching.
  • Hold others to high standard.
  • Knows how and when to celebrate success.

Supervisory Responsibilities:

  • Participate in the hiring and training of staff.
  • Supervise assigned personnel, mentoring and coaching to achieve highest level of competency of staff.
  • Conduct performance evaluations that are timely and constructive.
  • Handle discipline and termination of employees as needed and in accordance with company policy.

Essential Duties/Responsibilities:

  • Direct team of AR Representatives.
  • Ensure that client billing data is accurately entered into the system, including payor information and service charges prior to invoicing/exporting claims.
  • Submit claims to payors in accordance with payor requirements and agency policy.
  • Supervise claim rejection and denial process by maintaining complete and accurate accounts receivable records to ensure claims are submitted and paid in full.
  • Review SFTP file logs to ensure all file transmissions are successful, resolve any unsuccessful transfers with the appropriate parties.
  • Analyze daily remittance reports from the state/managed care organizations and reconciling the approved payments. Must be able to: identify missing or pending invoices or remittances.
  • Create an aging report for follow up with the state/managed care organizations.
  • Maintain accurate billing analysis reports and communicating implications promptly to the appropriate parties.
  • Review all write off, refund and takeback requests.
  • Communicate with the state and managed care organizations for resolution of issues and submission of exception requests, disputes and appeals.
  • Make decisions and solving problems - analyzing information and evaluating results to choose the best solution.
  • Conduct staff meetings at regular intervals for informative and educational purposes.
  • Perform other related duties as assigned.

Required Skills and Abilities:

  • Self-motivated; reliable; strong attention to details
  • Strong communication skills, oral and written.
  • Excellent interpersonal skills; Demonstrates excellent communication and customer service skills under duress and in a fast pace; ability to function as a positive team member.
  • Intermediate to advanced skills with Microsoft Office Suite, especially Excel.

Education and Experience:

  • Bachelor's degree in accounting, finance, economics or a related field.
  • Three (3)+ years' experience of revenue cycle management or billing experience in the healthcare field. Knowledge of Medicaid/Managed Care Organization (MCO) billing practices.
  • Experience with billing in an Electronic Data Interchange/3rd party clearinghouse environment
  • Knowledge of Data Flex, HHAeXchange, MCO portals and Waystar (Zirmed) is preferred.

  • RCM Support Specialist

    4 weeks ago

    Chicago, Illinois, United States Help At Home Full time

    Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 49,000 compassionate caregivers across 12 states. We're focused on serving people and the communities we are part of.Job...

  • RCM Representative, Authorization

    22 hours ago

    Chicago, Illinois, United States Help At Home Full time

    Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 49,000 compassionate caregivers across 12 states. We're focused on serving people and the communities we are part of.Job...

  • RCM Support Specialist

    2 weeks ago

    Chicago, Illinois, United States Help At Home Full time

    Job DescriptionJob Description Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 49,000 compassionate caregivers across 12 states. We're focused on serving people and the...

  • RCM Specialist, Operational Quality

    21 hours ago

    Chicago, Illinois, United States Help At Home Full time

    Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 49,000 compassionate caregivers across 12 states. We're focused on serving people and the communities we are part of.Job...

  • Receiving Supervisor

    2 weeks ago

    Chicago, Illinois, United States HiFyve Full time

    HiFyve is hiring for a Receiving Supervisor in Chicago, ILSalary and Benefits $55k-$65k depending on experience 1st 7am-3:30pm Full benefits package Position Type: Full-Time Experience: Minimum 3 years' previous experience in receiving or warehouse operations Supervisory Experience: Minimum 3 years' experience in a supervisory or team leadership role...

  • Representative, Insurance Services

    2 weeks ago

    Chicago, Illinois, United States R1 Rcm Full time

    Acclara has been acquired by R1RCM. The addition of Acclara strengthens R1s value proposition as the trusted partner of choice in comprehensive revenue cycle management.R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one...

  • Accounting Supervisor

    2 weeks ago

    Chicago, Illinois, United States CENTER FOR RESEARCH Full time

    Job Description Job Description The Center for Research Libraries (CRL) seeks an Accounting Supervisor to support the organization's accounting and finance team. As the accounting Supervisor you will supervise the day-to-day accounting operations as they relate to reconciliations, invoices, deposits, allocations, preparations with financial statements,...

  • Accounts Receivable

    4 days ago

    Chicago, Illinois, United States HEI Hotels & Resorts Full time

    Accounts ReceivableJob LocationsUS-IL-ChicagoRequisition ID CategoryAccounting/FinancePosition TypeRegular Full-TimeFLSA StatusNon-ExemptLocation NameThe GwenMinUSD $26.50/Hr.MaxUSD $26.50/Hr.About UsImagine yourself in 1930's Chicago. Chicago celebrated its centennial by hosting the world's fair in 1933. The speakeasies and gangsters were thriving. It was a...

  • Accounts Receivable

    1 month ago

    Chicago, Illinois, United States Origami Risk Full time

    The Senior Accounts Receivable Representative will contribute to the efficient and effective workings of accounting operations team by reviewing and completing daily and periodic invoicing and receivable tasks with attention to detail. This role will utilize strong accounting knowledge, time management skills and effective problem solving to ensure success....

  • Accounts Receivable

    4 weeks ago

    Chicago, Illinois, United States Origami Risk Full time

    The Senior Accounts Receivable Representative will contribute to the efficient and effective workings of accounting operations team by reviewing and completing daily and periodic invoicing and receivable tasks with attention to detail. This role will utilize strong accounting knowledge, time management skills and effective problem solving to ensure success....

  • Accounts Receivable Specialist

    4 weeks ago

    Chicago, Illinois, United States Ann & Robert H. Lurie Children's Hospital of Chicago Full time

    Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann &...

  • Accounts Receivable

    4 weeks ago

    Chicago, Illinois, United States Alfred Benesch & Company Full time

    Simply Put, A Great Place to WorkBenesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country - creating spaces and providing connections in ways that make a difference.We pride ourselves on being nimble enough to remain responsive to client needs, yet large enough...

  • Accounts Receivable

    4 weeks ago

    Chicago, Illinois, United States Alfred Benesch & Company Full time

    Simply Put, A Great Place to WorkBenesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country - creating spaces and providing connections in ways that make a difference.We pride ourselves on being nimble enough to remain responsive to client needs, yet large enough...

  • Accounts Receivable

    1 month ago

    Chicago, Illinois, United States Alfred Benesch & Company Full time

    Simply Put, A Great Place to WorkBenesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country - creating spaces and providing connections in ways that make a difference.We pride ourselves on being nimble enough to remain responsive to client needs, yet large enough...

  • Accounts Receivable

    1 month ago

    Chicago, Illinois, United States Alfred Benesch & Company Full time

    Simply Put, A Great Place to WorkBenesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country - creating spaces and providing connections in ways that make a difference.We pride ourselves on being nimble enough to remain responsive to client needs, yet large enough...

  • Accounting Supervisor

    7 days ago

    Chicago, Illinois, United States GoHealth Full time

    GoHealth Intro: GoHealth is a leading health insurance marketplace and Medicare-focused digital health company. Through the efficient, multi-tiered guidance of our highly specialized licensed insurance agents, GoHealth meets Medicare consumers where they are in their enrollment journeys and empowers them to choose the plan and carrier best suited for their...

  • Accounts Receivable Manager

    2 weeks ago

    Chicago, Illinois, United States Cozzini Bros., Inc. Full time

    :BE A PART OF SOMETHING SPECIAL - We are Immediately HiringCozzini Bros. Inc is America's #1 cutlery exchange service. We keep over 95,000 commercial kitchens nationwide with Cozzini-Engineered sharp knives and blades, exchanged every two weeks. We have engineered the next generation of durable, safety-enhanced cutlery that stays sharp in the most demanding...

  • Account Supervisor

    1 month ago

    Chicago, Illinois, United States The Ogilvy Group Full time

    About OgilvyOgilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.About the RoleThe Account Supervisor brings value to our clients...

  • Account Supervisor

    4 weeks ago

    Chicago, Illinois, United States The Ogilvy Group Full time

    About OgilvyOgilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.About the RoleThe Account Supervisor brings value to our clients...

  • Accounts Receivable Coordinator

    1 month ago

    Chicago, Illinois, United States Cornerstone Research Full time

    Accounts Receivable CoordinatorJob LocationsUS-IL-ChicagoID CategoryFinance/AccountingOverviewACCOUNTS RECEIVABLE COORDINATOR (HYBRID - CHICAGO) If you are an accounting professional looking for an opportunity to showcase your accuracy and attention to detail, then we would like to meet with you The Accounts Receivable Coordinator will have responsibility...