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Information Technology Specialist
3 months ago
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:
Systems Administration
Systems Administration/Customer Support
The following are the duties of this position at the full working level.
Information Technology Specialist (Systems Administration)
Review proposed new systems, networks, and software designs for potential security risks, develop and implement migration strategies or countermeasures, and resolve integration issues related to the implementation of new systems within the existing infrastructure.
Generate and run simulation models for future applications and evaluate and verify impacts on the current and planned CI enterprise IT architecture.
Develop and implement a national plan for installing new products or equipment, resolving installation problems, and maintaining server integrity and availability, including planning for continuity of operations during the deployment of new server technology.
Develop and implement migration strategies including planning for continuity of operations during the deployment of new server technology.
Generate and run simulation models for future applications, and evaluate and verify impacts on the current and planned enterprise IT architecture.
Plan and coordinate the installation, configuration, maintenance, and upgrade of enterprise management software and related enterprise-level changes to the systems infrastructure.
Plan, implement, and manage problem management systems designed to effectively recognize, report, track, and resolve problems; and evaluate the feasibility of adapting new methods to enhance customer satisfaction.
Provides guidance and assistance on the entire range of technical issues.
Independently, or as a team leader, undertakes technically complex projects/studies for Criminal
Investigation requiring coordination across functional lines Service wide and overseas.
Serves as a technical lead/contact providing assistance to customers on multi-user systems and/or client
server applications. Identifies and analyzes trends in systemic and software applications problems, advises
on various methods of improving application usability, documentation, implementation plans, and customer
education