Secretary Area 2

3 weeks ago


Birmingham, Alabama, United States Department Of The Treasury Full time
Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at



Duties

WHAT IS THE TAXPAYER SERVICESDIVISION?

A description of the business units can be found at:

Vacancies will be filled in the following specialty areas:

Taxpayer Services Customer Assistance, Relationship and Education - Field Assistance Area 2

The following are the duties of this position at the full working level.

  • Receives telephone calls and visitors, determines the nature of business, gives routine and non-routine information, answers questions in accordance with Service policies and operations or directs callers and visitors to appropriate person or office.
  • Prepares and types a variety of correspondence, reports, forms, requisitions, requests for personnel actions and legal documents using an electronic typewriter, word processor, or personal computer.
  • Reviews outgoing correspondence for proper format, conformance with procedural instructions, grammar, punctuation, spelling, and attachments.
  • Organizes and maintains files and records, manuals, handbooks, and other related materials. Keeps master file updated.
  • Maintains supervisor's calendar, schedules appointments and engagements, assembles background material, prepares notes regarding topics to be discussed, makes travel arrangements, and prepares travel vouchers.
  • Where applicable, provides basic coordination and pertinent information on office functions to subordinate clerical staff and managers and other organizations. Coordinates with the appropriate higher-level office to ensure clerical staff receive necessary training.
  • Performs other related duties and special projects as assigned.


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