Clinical Administrative Office Specialist III

2 weeks ago

Birmingham, United States University of Alabama at Birmingham Full time

Position Description:

Work Schedule: Full Time

Work Location: Genomic Medicine, Volker Hall

Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.

Under minimal supervision and according to UAHSF established policies and procedures, provides a variety of specialized services in support to the operations of their assigned clinic. Uses discretion and exercises judgment based on knowledge of department and organization policies and procedures. Provides administrative support to physicians.

Position Requirements:

EDUCATION AND EXPERIENCE:

Position requires a high school diploma or equivalent. Five (5) years progressive secretarial experience. Must (1) type 45 words per minute accurately; (2) demonstrate proficiency in a Windows environment; (3) be knowledgeable of basic math & bookkeeping skills; (4) possess exceptional telephone & customer service skills; (5) have experience in scheduling patients, making appointments for patients with other departments/physicians. Successful completion of a credit check, using banking industry criteria, may be required in determining the eligibility of candidates.

Preferred: Experience in a clinical setting. Business education or similar coursework desired. Medical Office Experience; knowledge working outlook, and fax/ copier machine; and good verbal and written communication skills.

TRAITS & SKILLS: Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one's own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs.

UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.

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