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HIM Support Assistant
4 months ago
Perform a variety of Health Information Management department functions including, but not limited to, liaison roles, ;record retrieval and processing, identity management and reporting, data integrity, deficiency analysis, tracking and reporting, and performing quality audits. May perform other responsibilities depending on their work assignment. Effectively communicate with patients and providers. Ensure privacy & confidentiality of protected health information.
Liaison Role: Perform intermediary functions to the offsite storage and scanning vendors, minimal point-of-care scanning, record retrieval and processing, patient financial services/denials release of information requests, schedule external record audits, assist customers & physicians, telephone coverage, mail sorting & organization.
Identity reporting, data integrity, review the master patient index, identify duplicates and overlays, perform merges and unmerges, analyze incorrect registrations and charting, and monitor population health duplicates. Manage Care Everywhere authorization and revocation. Communicate within region and with departments that are affected by chart corrections.
Analyze deficiency tracking and reporting. Monitor Dragon Medical One (Dictation). Interact with providers to resolve documentation turnaround times and deficiency standards. Investigate declined deficiencies and physician suspensions; reassign as appropriate. Communicate outstanding deficiencies to providers and department leaders.
Perform quality audits based on Joint Commission standards. Analyze documentation for various records including, but not limited to, history & physical's and operative reports. Ensure complete documentation before and after surgical procedures. Create reports displaying documentation compliance for various committee meetings.
Ensure privacy and confidentiality of all protected health information in accordance with HIPAA. Follow departmental and hospital policies and procedures, as well as, ethical, legal and regulatory requirements.
Other duties as assigned.
Position Requirements:
Minimum Education:
• Required: High School Diploma plus training acquired through work experience or education
• Preferred: Associates Degree
Minimum Experience:
• Required: 1-2 years of previous job-related experience
Preferred: 3-5 years of previous job-related experience
Details: Preferred - One (1) to two (2) years of health information management department experience and/or experience working with electronic medical records.
Licensure/Certifications:
•Preferred: Certified Coding Specialist (AHIMA) - Registered Health Information Administrator (AHIMA) o Registered Health Information Technician (AHIMA)
Computer Skills:
• Required: Basic Keyboarding Skills, Microsoft Excel o Microsoft Outlook - Microsoft Word
•
Preferred: o EPIC
Required Skills:
• Ability to communicate verbally
• Ability to deal calmly and courteously with people
• Ability to deal with stressful situations
• Ability to finish tasks in a timely manner
• Ability to follow oral and written instructions and established procedures
• Ability to function independently and manage own time and work tasks
• Ability to maintain accuracy and consistency
• Ability to maintain confidentiality
• Ability to maintain office files and follow standard office procedures
• Ability to perform basic filing, office procedures and word processing
• Ability to work as an effective team member
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
