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Shuttle Driver/Bellperson

3 months ago

Vail, Colorado, United States Doubletree Highline Vail Full time
$20.00/HR

Surrounded by beautiful Colorado scenery and located only minutes away from Vail Mountain, the Highline Vail, a DoubleTree by Hilton, offers a unique and relaxing experience to our guests during their stay and an amazing environment for our associates to work in. We are currently looking for outgoing, energetic, and customer service oriented individuals to fill the position of Shuttle Driver/Bellperson.

We have an excellent benefits package to offer to our Full-Time Associates to include, health, dental, vision, life, short-term and long-term disability insurance, 401(k) with a match, Vacation, Sick, Holiday Pay, Hotel Room Discounts, Ski Pass, Bus Pass, and much more

The Shuttle Driver/Bellperson will perform the duties of assisting guests with luggage and performing pick-ups and drop-offs at the Village.

ESSENTIAL JOB FUNCTIONS:

1. Drive the van in a safe and courteous fashion following all traffic laws without exception.

2. Maintain the van daily by checking and recording all aspects of the daily checklist

3. Wash the van every time it is filled with gas.

4. Offer water and DT cookies to all guests headed to the hotel.

4. Follow all policies and procedures.

Occasional duties

1. Show guests to room assisting them with their luggage.

2. Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.

3. Check luggage for hotel guests both for day and overnight.

4. Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.

5. Open doors and greet guests in a friendly and courteous manner.

6. Maintain the cleanliness of the bellstand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests.

7. Post the daily events board and entertainment board in the lobby.

8. Maintain an open communication line through all shifts by proper use of intershift log.

9. Deliver messages and valet to guest rooms.

10. Perform pick ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles.

11. May perform the duties of a valet as required.

12. Assist front desk with key inventory twice weekly.

13. Comply with attendance rules and be available to work on a regular basis.

14. Perform any other job related duties as assigned.

MINIMUM REQUIREMENTS:

Must have a valid Driver's License with good record.

ADDITIONAL REQUIREMENTS:

Excellent customer service skills

Knowledge of the area a plus

Previous experience in a similar position preferred

Must be flexible to work weekdays, weekends and holidays

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

Source: Hospitality Online