Privacy Program Manager, Core Operations

4 weeks ago


Remote, Oregon, United States Stripe Full time

Who we are About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Core Operations works closely with Stripe users and Stripe's Legal and Engineering teams to build holistic privacy solutions that address user needs on privacy, data protection, and data security.

What you'll do

We work cross-functionally to build and maintain user trust and confidence in Stripe. Core Operations is a pivotal part of Stripe's Global Privacy Program, helping to ensure Stripe's compliance with all privacy regulations that apply to our business world-wide. The successful candidate flourishes in a fast-paced, ambiguous, and collaborative environment and is excited to solve complex problems.

Responsibilities

  • Manage privacy-driven programs end to end to ensure regulatory readiness and compliance.
  • Continuously improve user-facing workflows to ensure operational streamlining for existing and new privacy laws and regulations.
  • Leverage your deep privacy expertise to collaborate with internal partners and users in complex user conversations.
  • Create and maintain internal and external documentation to provide scalable privacy support and resources.
  • Work closely with Stripe's Legal team to fulfil user requests and to build and deepen your expertise on global privacy and data protection requirements.
  • Be a strong advocate for a privacy mindset while working with product, engineering, and other internal partners.
  • Work cross-functionally across the Product and Tech orgs to advocate for, advise, and help implement a privacy by design approach to the Product development life cycle.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • Has 5+ years of demonstrated project management skills and a proven track record for operationalizing and scaling cross-functional organisation-wide programs from the ground up.
  • Has excellent collaboration, communication, and relationship building skills and the ability to convey complex ideas succinctly to all audiences.
  • Has an analytical approach to decision-making. You are meticulous, objective and skilled at using metrics to drive decisions.
  • Has demonstrated experience and interest in privacy. Experience with GDPR, CCPA, LGPD and other privacy regulations is a plus.
  • Has strong research skills; able to analyse complex problems in order to identify root cause and trends; able to document complex narratives in a simplified way which are easy for others to use.
  • Is confident making decisive judgement calls in the absence of fully complete information.Is comfortable working independently and collaborating with a distributed team.
  • Has experience in fast-paced, high-growth environments and can manage several tasks in tight timelines and can manage shifting priorities.

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